My Windows Live Mail won't stop downloading and it's up to 18,000 but nothing is showing up in my Inbox.  It's a roadrunner email address from Time Warner Cable if that helps.   It is IMAP according to the Time Warner lady but she says she can't help me.  I called Microsoft and they said I needed online help.  Can someone help me please?

I have been searching this database and have tried a few of the suggestions but I still get the following error:

Unable to send or receive messages for the pop.berkshire.rr.com account. The connection to the server has failed.

Server: 'pop.berkshire.rr.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 10061

Not sure if TWC has changed anything in the last 3 months or so but my email was working fine prior to that.  Since then I've been getting by using TWCs Web Mail.

Suddenly unable to send any outgoing email.

I am a Time Warner Cable subscriber. For the last two days, I have been on the phone and live chat with TWC attempting to resolve the issue. After TWC tech support led me through a reconfiguring of email settings, the problem was resolved....or so I thought. That was yesterday 16 Jan.

As of this morning, 17 Jan, I could send email. As of 1300 I could no longer send any email.

Each attempt to send resulted in receiving an error message stating:

 

This message could not be sent. The setting for your outgoing email (SMTP) server might need to be reconfigured. To find the server settings for ********@roadrunner.com please contact your email service provider.

 

Subject TEST

Server error 451

Server response: 451 Outbound mail refused-67.253.73.14

See www.timewarnercable.com/en/residential-home/support/topics/interne/email-settings

(R0209002)

Server: mail.twc.com

Windows Live Mail Error ID: 0x800CCC79

 

TWC then suggested calling the Microsoft  support @ 800-642-7676...they in turn suggested I use this venue.

So, how do I fix the problem.

 

 

09. January 2014 · Write a comment · Categories: Uncategorized · Tags: ,
 Several weeks ago I tried to send and receive email in WLM and was unable to do so.  I use Time Warner Cable , Road runner and I contacted them.  They told me I needed to change my server settings to  POP3 110 SMTP 587 .  After some trials and about 40 minutes with them, I started to receive email and thought everything was o.k.  .  Then I tried to send something and received "Server Error 501 Server response 501.5.5.2 Mail From Syntax error Server mail .twc.com  Windows Live Mail error ID:0X800CCC78.  After several more hours(nearly 2 hrs.) with 2 other  TWC people, they determined that it wasn't their problem as the  web mail (roadrunner ) was sending and receiving just fine.  I have even tried installing a different mail program and still cannot send --but receive mail just fine.  The TWC people told me that SMTP 501 error translates into "appears when interscan messaging Security Suite is not working"  I have no idea what that is about.  I've tried several of the ideas talked about here on the community, the last being "repairing all Windows Live programs.  Nothing seems to fix the problem.   Any ideas would surely be appreciated.  I'm using Windows 7 Professional (2011) 64 bit . 
thanks in advance,
Mike A.
I have Roadrunner.com account, but I am not about to receive all my email which is frustrating me.  I even leave a copy of the email on the serve and the one I'm missing is not there.  I've tried creating a new account, but that did not work as I am having trouble with the new one now.

Time Warner Cable even told me to do a virus scan on my computer.  I have Windows 8 along with WebRoot Secure Anywhere and Comando Firewall for protection.  I use another anti-malware program to check as well.  Is there something else I need to be doing for my computer?

RoadRunner claims it might be a Microsoft issue since I am using Windows Live Mail 2012 from Windows Essentials as my email program.  The only thing else I can say is there are no errors I get and it basically can happen with any email from work related to even not letting emails come through that are government related.  I've always had issues.  Please help.