Sync failures – how to troubleshoot?

18. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I've had a SkyDrive account for quite some time, working fine.

Lately, updates/changes never sync.

I've tried all the troubleshooting tips I can find - nothing helps.

I have my Drive shared online with 2 research partners. When I add a new folder or a new document or just move a document from one folder to another, the online version never changes.

I see the "looking for changes" 99% of the time, but nothing ever happens - days later and still nothing has changed. Occasionally I see the "up-to-date" message and get excited, but no joy - still nothing has changed/updated.

I've removed everything from the SkyDrive TWICE, with re-installs and re-boots - still nothing.

Please - I need this to work simply, easily, properly.

Messenger 80072f0d – We can’t sign you in to Windows Live Messenger – Your contact list is not available right now, please try again later.

22. January 2013 · Write a comment · Categories: Messenger · Tags: , , ,
Hello

I am having problems signing into Windows Live Messenger. This has been happening for the past few days.

The error code is 80072f0d.

I have followed the troubleshooting tips that you suggest and I the problem is still there.

I have gathered the log files that you requested and I am ready to send these to you.

Please reply stating how I can get these log files to you.

Many thanks

Steve.