I cannot delete emails from windows live mail 2012. I tried uninstalling, reinstalling, repair install, and with deleting the registry keys to do a clean install. I even tried uninstalling 2012 and installing windows live mail 2011. No change.
The only thing I changed was adding an imap gmail account which was working fine. I also switched another account to imap. I've tried deleting the accounts and reinstalling them. No change.
The only way I can delete emails is to shift+del to hard delete the emails. When I hit the red x under the home menu it doesn't do anything. It's not greyed out, it has no response. I can move it to the deleted folder and it still won't delete there.
However, I can move it to the storage folder's deleted items and the red x will delete the message there but with the same message that I see as shift+del, that it will permanently delete the message.
I believe this is because the emails are now stuck as imap. How can I tell hotmail I no longer want to use imap, I want to use their deltasync?
This was working fine yesterday - I could hit the red x and it would delete any message, anywhere, fine. Today I can't delete anything.
Please help!
The other weird thing is that even after deleting the folders in AppData/local/Microsoft/Windows Live Mail and uninstalling, if I reinstall and add the email account, I see the emails instantly. Normally it should take a few minutes to download all the emails.
Update: my laptop with windows live mail 2012 installed on it is also having the same problem. Therefore, I believe it's the Hotmail telling my client that it's still imap when I don't want it to be. How do I change it back?
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