I had an MSN e-mail account that was hacked several months ago; Microsoft blocked it entirely, so I could not open it to read or send messages. I then
opened a new account, using the Outlook e-mail. The new account is working normally; however, when I want to forward photos or pictures from
Facebook, MSN news or other sources, I get an error message referring to the old hacked account. I tried uninstalling Windows live mail 2012 and
then reinstalling it, but the problem persists, when using my Dell desktop. However, if I try to forward pictures using a very old Lanovo laptop,
the screen shows the old e-mail and the new one, and I can click on the new one and the transmission goes through. How can I eradicate the
hacked e-mail account from my desktop computer?
1. Removing and adding back the acount
2. Uninstalling Windows Live Mail, deleting all associated registry entries, reinstalling Windows Live Mail
3. Opening a new Outlook account, logging in with that, logging out, trying original account again
4. Following the "Resolve Machine Reconfiguration Issues" steps ( REGSVR32 initpki.dll is missing on my computer)
5. Turning off firewall
None of these make any difference. The account is still accessible on the Outlook website, and my other msn.com address still works in Windows Live Mail. Any help fixing this would be greatly appreciated.
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