I cannot receive emails

15. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

I am not able to receive emails from our account. I can send them, but we seem to be restricted from receiving emails temporarily. Here is a message received.

 

SMTP error
220 BAY0-PAMC1-F6.Bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.microsoft.com/en-us/anti-spam.mspx. Mon, 14 Oct 2013 22:11:05 -0700

Mail rejected by Outlook for policy reasons. The mail server IP connecting to Outlook has exhibited namespace mining behavior. If you are not an email/network admin please contact your Email/Internet Service Provider for help.

 

How can we fix this?

 

Thanks

 

Sean Hopwood

Unsolicited commercial or bulk

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Hi, 

Our company sent commercial emails campaigns. 

For some days we received this kind of message for one of our IP address in log files of our server.

220 SNT0-MC3-F47.Snt0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.microsoft.com/en-us/anti-spam.mspx. Thu, 19 Sep 2013 02:22:19 -0700  

Is there something that we could do to solve this issue ?

Regards,