Hi All..

I just purchased a new Mac Min and sold my previous Mini. I was running Office 2011 on the old Mini and using Outlook as my mail. Before I deleted everything and put a fresh OS on the old Mini I backed up all my files.

I now have Office 2011 on my new Mac, how to I restore all my mail/mail folders/contacts from the previous install?

I know that their is a folder "Microsoft User Data" in my users/documents folder and that somewhere in there is all my mail messages. I tried just replacing the complete folder with the old after backing up the current and I get a message from Outlook that I can't use this Profile with this version. I'm running the same up to date version.

Regards...

Louis
Hi, Judith. I simply clicked on "Delete all from..." under the latest message from that sender (31 messages) and immediately I was informed that 1001 messages had been deleted. Sounds like pretty incompetent design on the part of Microsoft. And to top it all, even Microsoft's own address when I wanted to reply is marked as "User Unknown"!!!!!!!!!
    One might have thought that some straightforward method could be devised so that Microsoft could communicate with its users and that they could actually be in a position to respond easily.
my user name won't stay signed in - I use safari 5.1.7.

Hello,

I have just been through a multi-week support call on a very odd issue. I've got it solved and it took MS Support to help me to do it. In order to share what I've learned, I am posting here.

Issue: Delegate cannot accept/decline meeting invitations using Mac Outlook 2011.

Delegate can use other applications such as Outlook (Windows), OWA, or Mac Mail to perform delegation duties. Outlook 2011 invitation responses, however, get stuck in the Outbox. Outlook shows an -18500 error.


Consider this scenario:

1. Exchange Administrator grants User B Full Access to User A's Exchange Mailbox.

2. User A sets up User B as a delegate.

3. User B uses Exchange Web Services exclusive client to perform delegate duties.


According to a tech on the Office for Mac team, this situation has the potential to cause permissions conflicts that only affect EWS clients (of which Mac Outlook 2011 uses EWS exclusively). The tech I spoke with says he's "seen it twice."

Solution: Remove User B's Full Access permissions from User A's mailbox.

A friend of mine wanted to use an Exchange account additionally to his normal profile (POP3 email, calendar etc.) in Outlook 2011.

He said he just added and configured the profile. When he re-openend Outlook 2011 the old profile and all data was lost.

I searched the harddisk, but there's only the "fresh" profile data files of the Main Identity in the Documents/Microsoft User Data folder.

What did happen here? Is there a chance he can recover the data?

Running Windows 7.  Where does Windows Live Mail store it's e-mails on the hard drive? Outlook Expressunder Windows Xp stored them under the User under Local Settings.
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A routine update has cleared the entire contents of my Outlook, including my identity, folders of emails going back five years, contacts and signatures.
I've found what looks like backed-up files in Time Machine called Microsoft User Data but I can't open any of the folders and there doesn't seem to be an application with which to do so.
This is a potential disaster as all my work stuff is stored in Outlook. Can anyone suggest anything please?
My move-back of "Microsoft Office User Data" and identities was unsuccessful.  I see a "Main Identity" folder in "Documents", but with only some MB of data. I still see a "Main Identity" folder in "Applications" with my more real 2 GB of data in it, where it doesn't belong.  Should I, and how safely, now delete or move out the "false" Main Identity folders from documents (there is also a "Main Identity Copy" based on the almost-empty one, and several other "Main Identity" folder versions containing just a little data).  And then, what's the right way to move the real "Main Identity" folder back into documents?    Grateful,   Alex