Error Message 0xC945002D

04. April 2014 · Write a comment · Categories: Uncategorized · Tags:

The exact error message

0xC945002D

Your program and version

Windows Live Movie Maker (Build 16.4.3522.0110)


Your operating system and version

Windows 7 Pro x64, w/Media Center, completely updated


Your browser and version

Firefox 28.0


Any software or hardware that you recently installed or removed

Windows Live Movie Maker; ConvertSRT; K-Lite Codec Pack Full; AegiSub.


Any recent changes that were made to the system

None, other than routine Windows and Microsoft updates.


The things that you have already tried to do to troubleshoot the problem

Researched 0xC945002D.  Unable to resolve on my own.

===

Using Windows Live Movie Maker, I am trying to convert a .mp4 video with a frame height of 552 to a .mp4 video with a frame height of 1080.  The conversion has failed three times with error code 0xC945002D.


In the last week I have successfully converted three .mp4 videos to a 1080 frame height, both before and after the video I am unable to convert.

I am unable to resolve this.  Any and all help will be greatly appreciated.


Below is the MediaInfo found in MPC-HC.

===

Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42
File size                                : 1.48 GiB
Duration                                 : 1h 51mn
Overall bit rate mode                    : Variable
Overall bit rate                         : 1 896 Kbps
Encoded date                             : UTC 2013-03-17 03:02:20
Tagged date                              : UTC 2013-03-17 03:02:20
gsst                                     : 0
gstd                                     : 6714373
gssd                                     : B4A7D0785MH1384145977410239
gshh                                     : r19---sn-5uaeznly.googlevideo.com

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : *** Email address is removed for privacy ***
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 1 frame
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 1h 51mn
Bit rate                                 : 1 702 Kbps
Maximum bit rate                         : 6 959 Kbps
Width                                    : 1 280 pixels
Height                                   : 552 pixels
Display aspect ratio                     : 2.35:1
Frame rate mode                          : Constant
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.100
Stream size                              : 1.33 GiB (90%)
Tagged date                              : UTC 2013-03-17 03:07:39

Audio
ID                                       : 2
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : 40
Duration                                 : 1h 51mn
Bit rate mode                            : Variable
Bit rate                                 : 192 Kbps
Maximum bit rate                         : 202 Kbps
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 44.1 KHz
Compression mode                         : Lossy
Stream size                              : 154 MiB (10%)
Title                                    : IsoMedia File Produced by Google, 5-11-2011
Encoded date                             : UTC 2013-03-17 03:05:50
Tagged date                              : UTC 2013-03-17 03:07:39

===

UTC Time Difference No Longer Displayed In FWD/RE Header?

03. February 2014 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
One of our users's pointed out the lack of Time Zone information that used to be displayed by Outlook. My guess is that one of Microsoft's updates broke this feature. As you can see in the below images, the UTC drift used to be displayed in the Date header on forwarded or replied emails. Does anyone no of a way to get this information back? Or have specifics as to what broke this feature? 


Used To Display:

Currently Displays:


Hotmail emails intermitantly fail when sent to our domain

24. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Hi there,

We are having problems with Hotmail users sending to our domain. when people send emails from our domain to Hotmail they send fine without any issues.

The Header below is from a failed email sent from a regularly used Hotmail account and which mostly fails however out of 10 emails 1 or 2 will get to there intended destination. People who are affected are using both mail-clients outlook, thunderbird and browsers like internet explorer and firefox to send emails.

Failed email was bounced by postmaster​@mail.hotma​il.com please note the server in both headers

x-store-info:D6taffyBScEUZsL+ZXbbDvsjG9szfvD7
Authentication-Results: hotmail.com; spf=none (sender IP is 157.55.1.173) smtp.helo=dub0-omc2-s34.dub0.hotmail.com; dkim=none header.d=mail.hotmail.com; x-hmca=none header.id=*** Email address is removed for privacy ***
X-SID-PRA: *** Email address is removed for privacy ***
X-AUTH-Result: NONE
X-SID-Result: NONE
X-Message-Delivery: Vj0xLjE7RD0wO0dEPTA7U0NMPTk7bD0x
X-Message-Info: AuEzbeVr9u5fkDpn2vR5iCu5wb6HBeY4iruBjnutBzpStnUabbM/X3OHG1tkHI7a3kMiU15mwZkdItk0fkPUd26iJME4hbgAI/g6pso0Zyh7O0XVOq5g8hCf8Efy9J5lKkdwprP9EhP7RM0PyiUzXIPU4Cw0bszt
Received: from dub0-omc2-s34.dub0.hotmail.com ([157.55.1.173]) by COL0-MC4-F8.Col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4900);
	 Wed, 23 Oct 2013 02:28:55 -0700
From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
Date: Wed, 23 Oct 2013 02:28:54 -0700
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
	boundary="9B095B5ADSN=_01CECEEE5BF9791C00005CA1dub0?omc2?s34.du"
X-DSNContext: 7ce717b1 - 1196 - 00000002 - 00000000
Message-ID: <*** Email address is removed for privacy ***>
Subject: Delivery Status Notification (Failure)
Return-Path: <>
X-OriginalArrivalTime: 23 Oct 2013 09:28:55.0544 (UTC) FILETIME=[4B66E780:01CECFD2]
This is a MIME-formatted message.
Portions of this message may be unreadable without a MIME-capable mail program.
--9B095B5ADSN=_01CECEEE5BF9791C00005CA1dub0?omc2?s34.du
Content-Type: text/plain; charset=unicode-1-1-utf-7
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
       *** Email address is removed for privacy ***
--9B095B5ADSN=_01CECEEE5BF9791C00005CA1dub0?omc2?s34.du
Content-Type: message/delivery-status
Reporting-MTA: dns;dub0-omc2-s34.dub0.hotmail.com
Received-From-MTA: dns;DUB106-W16
Arrival-Date: Wed, 23 Oct 2013 02:28:45 -0700
Final-Recipient: rfc822;*** Email address is removed for privacy ***
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550-Please turn on SMTP Authentication in your mail client, or login to the
550-IMAP/POP3 server before sending your message.
550-dub0-omc2-s34.dub0.hotmail.com [157.55.1.173]:59120 is not permitted to
550 relay through this server without authentication.
--9B095B5ADSN=_01CECEEE5BF9791C00005CA1dub0?omc2?s34.du
Content-Type: message/rfc822
Received: from DUB106-W16 ([157.55.1.137]) by dub0-omc2-s34.dub0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675);
	 Wed, 23 Oct 2013 02:28:45 -0700
X-TMN: [xuy6/ilKtQ/xA3DtyM2IVnR1f6bedPhT]
X-Originating-Email: [*** Email address is removed for privacy ***]
Message-ID: <*** Email address is removed for privacy ***>
Return-Path: *** Email address is removed for privacy ***
Content-Type: multipart/alternative;
	boundary="_feb86895-a541-4b3e-9b5c-f3fb3aa9610b_"
From: Andy Thirkill <*** Email address is removed for privacy ***>
To: "*** Email address is removed for privacy ***"
	<*** Email address is removed for privacy ***>
Subject: test1
Date: Wed, 23 Oct 2013 09:28:44 +0000
Importance: Normal
MIME-Version: 1.0
X-OriginalArrivalTime: 23 Oct 2013 09:28:45.0195 (UTC) FILETIME=[453BC5B0:01CECFD2]
--_feb86895-a541-4b3e-9b5c-f3fb3aa9610b_
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
test1=20
 		 	   		  =
--_feb86895-a541-4b3e-9b5c-f3fb3aa9610b_
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
<html>
<head>
<style><!--
.hmmessage P
{
margin:0px=3B
padding:0px
}
body.hmmessage
{
font-size: 12pt=3B
font-family:Calibri
}
--></style></head>
<body class=3D'hmmessage'><div dir=3D'ltr'>test1 <br> 		 	   		  </div></bo=
dy>
</html>=
--_feb86895-a541-4b3e-9b5c-f3fb3aa9610b_--
--9B095B5ADSN=_01CECEEE5BF9791C00005CA1dub0?omc2?s34.du--

However after various attempts we found the successful emails were going through a different server reference the email header seen below. 

Received: from dub0-omc2-s28.dub0.hotmail.com (157.55.1.167) by
 woodend-exch1.woodendcreative.co.uk (192.168.5.250) with Microsoft SMTP
 Server id 8.3.298.1; Wed, 23 Oct 2013 11:14:30 +0100
Received: from DUB106-W15 ([157.55.1.138]) by dub0-omc2-s28.dub0.hotmail.com
 with Microsoft SMTPSVC(6.0.3790.4675);	 Wed, 23 Oct 2013 03:14:30 -0700
X-TMN: [maAYQBDqsfT+GAurqw/4NLNxqHRx0/j3]
X-Originating-Email: [*** Email address is removed for privacy ***]
Message-ID: <*** Email address is removed for privacy ***>
Return-Path: *** Email address is removed for privacy ***
Content-Type: multipart/alternative;
	boundary="_9cc1c7cf-9eed-4c27-8b76-07c5af389caa_"
From: Andy Thirkill <*** Email address is removed for privacy ***>
To: Administrator <*** Email address is removed for privacy ***>
Subject: RE: A mesage from woodend admin
Date: Wed, 23 Oct 2013 10:14:29 +0000
Importance: Normal
In-Reply-To: <*** Email address is removed for privacy ***>
References: <*** Email address is removed for privacy ***>
MIME-Version: 1.0
X-OriginalArrivalTime: 23 Oct 2013 10:14:30.0172 (UTC) FILETIME=[A95E05C0:01CECFD8]
X-MS-Exchange-Organization-PRD: hotmail.co.uk
X-MS-Exchange-Organization-SenderIdResult: Pass
Received-SPF: Pass (woodend-exch1.woodendcreative.local: domain of
 *** Email address is removed for privacy *** designates 157.55.1.167 as permitted sender)
 receiver=woodend-exch1.woodendcreative.local; client-ip=157.55.1.167;
 helo=dub0-omc2-s28.dub0.hotmail.com;
X-KSE-AntiSpam-Interceptor-Info: scan successful
X-KSE-AntiSpam-Version: 5.1.9, Database issued on: 23/10/2013 12:57:07
X-KSE-AntiSpam-Status: KAS_STATUS_NOT_DETECTED
X-KSE-AntiSpam-Method: none
X-KSE-AntiSpam-Rate: 0
X-KSE-AntiSpam-Info: Lua profiles 52088 [Oct 23 2013]
X-KSE-AntiSpam-Info: Version: 5.1.9
X-KSE-AntiSpam-Info: Envelope from: *** Email address is removed for privacy ***
X-KSE-AntiSpam-Info: Rate: 0
X-KSE-AntiSpam-Info: Status: not_detected
X-KSE-AntiSpam-Info: Method: none
X-KSE-AntiSpam-Info: Moebius-Timestamps: 2614629, 2614129, 0
X-KSE-Antivirus-Interceptor-Info: scan successful
X-KSE-Antivirus-Info: Clean

Can i ask for an investigation to why emails are being rejected by one server and not the other. 

Many Thanks 

Andy

 

im getting hundreds of undeliverable mail messages that I have NOT sent and they seem to be limked to “bigfish.com”

25. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Delivery has failed to these recipients or groups:

 

*** Email address is removed for privacy ***<mailto:*** Email address is removed for privacy ***>

The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again. If the problem continues, contact your helpdesk.

 

 

 

 

 

 

 

Diagnostic information for administrators:

 

Generating server: bigfish.com

 

*** Email address is removed for privacy ***

#550 4.4.7 QUEUE.Expired; message expired ##

 

Original message headers:

 

Received: from db9outboundpool.messaging.microsoft.com (10.174.16.237) by  DB9EHSNDR002.bigfish.com (10.174.14.56) with Microsoft SMTP Server (TLS) id  14.1.225.23; Sat, 24 Aug 2013 20:34:49 +0000

Received: from mail74-db9-R.bigfish.com (10.174.16.244) by  DB9EHSOBE011.bigfish.com (10.174.14.74) with Microsoft SMTP Server id  14.1.225.22; Sat, 24 Aug 2013 20:34:49 +0000

Received: from mail74-db9 (localhost [127.0.0.1])       by mail74-db9-R.bigfish.com

 (Postfix) with ESMTP id EB73D6800A9    for <*** Email address is removed for privacy ***>; Sat, 24 Aug 2013

 20:34:48 +0000 (UTC)

X-Forefront-Antispam-Report: CIP:157.56.253.85;KIP:(null);UIP:(null);IPV:NLI;H:DB3PRD0710HT004.eurprd07.prod.outlook.com;RD:none;EFVD:NLI

X-BigFish: PS31(zf7Izc594Ida00hdc73hdea4hdde8imddf5rzz1f42h208ch1ee6h1de0h1fdah2073h1202h1e76h1d1ah1d2ah1fc6hzz177df4h17326ah186068h8275dh1de097h17598djz2dh2a8h839h944hc60hd24hf0ah1220h1288h12a5h12a9h12bdh137ah13b6h1441h1504h1537h153bh162dh1631h1758h18e1h1946h19b5h19ceh19f0h1ad9h1b0ah1d07h1d0ch1d2eh1d3fh1dc1h1de9h1dfeh1dffh1e1dh1fe8h1ff5h)

X-FB-OUTBOUND-SPAM: yes

X-SpamScore: 31

Received: from mail74-db9 (localhost.localdomain [127.0.0.1]) by mail74-db9

 (MessageSwitch) id 1377376486786081_28817; Sat, 24 Aug 2013 20:34:46 +0000

 (UTC)

Received: from DB9EHSMHS025.bigfish.com (unknown [10.174.16.240])       by

 mail74-db9.bigfish.com (Postfix) with ESMTP id B2CEB2500049    for

 <*** Email address is removed for privacy ***>; Sat, 24 Aug 2013 20:34:46 +0000 (UTC)

Received: from DB3PRD0710HT004.eurprd07.prod.outlook.com (157.56.253.85) by  DB9EHSMHS025.bigfish.com (10.174.14.35) with Microsoft SMTP Server (TLS) id  14.16.227.3; Sat, 24 Aug 2013 20:34:46 +0000

Received: from BN1PRD0612HT003.namprd06.prod.outlook.com (132.245.2.53) by  pod51017.outlook.com (10.255.75.39) with Microsoft SMTP Server (TLS) id  14.16.347.3; Sat, 24 Aug 2013 20:34:45 +0000

MIME-Version: 1.0

Subject: Fwd: top news

From: J.Byrd <*** Email address is removed for privacy ***>

Content-Type: text/plain; charset="us-ascii"

Date: Sat, 24 Aug 2013 09:31:10 -0800

To: <*** Email address is removed for privacy ***>

Message-ID: <*** Email address is removed for privacy ***>

X-Originating-IP: [132.245.2.53]

Return-Path: *** Email address is removed for privacy ***

X-FOPE-CONNECTOR: Id%0$Dn%*$RO%0$TLS%0$FQDN%$TlsDn%

X-OriginatorOrg: btconnect.com

Cannot Change Default Calendar Time Zone in Mac Outlook 2011

16. April 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
Hi,

I have a user based in the UK that has problems with Outlook calendar.  When creating a meeting, it defaults to Pacific Time.  This should be (UTC) Greenwich.  I have checked in Preferences > Calendar > Default time zone for new events, and this is set to Pacific Time.  However, when I attempt to change this, it never propagates and changes right back.

Any advice is greatly appreciated, this is doing my head in.

FYI - Mac's clock sync is set to Apple Europe, and the Time Zone is London.  I also have at least 5 other users with identical setups who have no problems with this.

Thanks
J

Can send from alumni.iu.edu domain but cannot receive – see IU Alumni page

18. May 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , , , , ,

I use personal Hotmail and my incoming mail has not worked for over a day.  I have checked my junk file, rules, blocked senders, etc...and see nothing else wrong.  This occurs regardless of computer, browser, network (business or home).  As an example, when I sent an email from my Champlain college email addess I get the following error (NOTE:  I get the same error when an I send an email to my hotmail account from gmail)->

Delivery has failed to these recipients or distribution lists:

*** Email address is removed for privacy ***
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.

 Diagnostic information for administrators:

Generating server: alumni.iu.edu

*** Email address is removed for privacy ***
#< #5.1.1 smtp;550 5.1.1 RESOLVER.ADR.RecipNotFound; not found> #SMTP#

Original message headers:

Received: from mail102-va3-R.bigfish.com (216.32.180.111) by
 CH1PRD0710HT003.namprd07.prod.outlook.com (10.255.152.38) with Microsoft SMTP
 Server (TLS) id 14.16.164.2; Fri, 18 May 2012 12:25:33 +0000
Received: from mail102-va3 (localhost [127.0.0.1])           by
 mail102-va3-R.bigfish.com (Postfix) with ESMTP id 79AE8E0528    for
 <*** Email address is removed for privacy ***>; Fri, 18 May 2012 12:25:24 +0000 (UTC)
X-Forefront-Antispam-Report: CIP:216.93.144.65;KIP:(null);UIP:(null);IPV:NLI;H:nickel.champlain.edu;RD:nickel.champlain.edu;EFVD:NLI
X-SpamScore: 0
X-BigFish: ps0(zzc85fhzz1202hzz8275bh8275dhz2fh2a8h668h839hd25h)
Received-SPF: pass (mail102-va3: domain of champlain.edu designates 216.93.144.65 as permitted sender) client-ip=216.93.144.65; envelope-from=prvs=24857a89d1=*** Email address is removed for privacy ***; helo=nickel.champlain.edu ;hamplain.edu ;
Received: from mail102-va3 (localhost.localdomain [127.0.0.1]) by mail102-va3
 (MessageSwitch) id 1337343921939980_20810; Fri, 18 May 2012 12:25:21 +0000
 (UTC)
Received: from VA3EHSMHS036.bigfish.com (unknown [10.7.14.241])        by
 mail102-va3.bigfish.com (Postfix) with ESMTP id D8B9B20045       for
 <*** Email address is removed for privacy ***>; Fri, 18 May 2012 12:25:21 +0000 (UTC)
Received: from nickel.champlain.edu (216.93.144.65) by
 VA3EHSMHS036.bigfish.com (10.7.99.46) with Microsoft SMTP Server (TLS) id
 14.1.225.23; Fri, 18 May 2012 12:25:21 +0000
Received: from Neon.champlain.edu (neon.champlain.edu [216.93.150.213])          by
 nickel.champlain.edu (8.14.4/8.14.4) with ESMTP id q4ICPTvj012830
            (version=TLSv1/SSLv3 cipher=AES128-SHA bits=128 verify=NOT) for
 <*** Email address is removed for privacy ***>; Fri, 18 May 2012 08:25:29 -0400
Received: from mailbox.champlain.edu ([fe80::912d:b80d:2f52:82e7]) by
 Neon.champlain.edu ([fe80::c24:c080:541d:c158%10]) with mapi; Fri, 18 May
 2012 08:25:29 -0400
From: "Porter, Mark" <*** Email address is removed for privacy ***>
To: "*** Email address is removed for privacy ***" <*** Email address is removed for privacy ***>
Date: Fri, 18 May 2012 08:25:20 -0400
Subject: test
Thread-Topic: test
Thread-Index: Ac008Uo0OC9y3d0JTSm3c7fbYOffTQ==
Message-ID: <*** Email address is removed for privacy ***>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-antivirus: avast!
x-antivirus-status: Clean
acceptlanguage: en-US
Content-Type: multipart/alternative;
            boundary="_000_6E6944FEB634AC48B241A53AE989A402013B6D33F2F5MAILBOXcham_"
MIME-Version: 1.0
X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10432:5.6.7580,1.0.260,0.0.0000
 definitions=2012-05-18_05:2012-05-18,2012-05-18,1970-01-01 signatures=0
X-Proofpoint-Spam-Details: rule=outbound_notspam policy=outbound score=0 spamscore=0 ipscore=0
 suspectscore=1 phishscore=0 bulkscore=1 adultscore=0 classifier=spam
 adjust=0 reason=mlx scancount=1 engine=6.0.2-1203120001
 definitions=main-1205180085
Return-Path: prvs=24857a89d1=*** Email address is removed for privacy ***