After realizing my phone was not able to sign into my email I checked to see what was wrong. Someone had gotten my email and changed the password. I go to send a verification code to my alternate email, yet the email's Spam filter is blocking it. The alternate email is a child account disabling me to check the spam folder. Now the final problem arises the parent of the alternate email has changed its address stopping me from altering the parental controls.

Received " call us overprotective" prompt after logging into my Hotmail account, when I continue  for a verification code to be sent to the secondary e-mail, it says "a  verification code has been sent to am***************@Hotmail.com  but I never receive any notification on  that e-mail address, to be able to continue. As I need t access this account regularly, I skipped  the process after  waiting a time for  the verification e-mail but now I have 5 days remaining to conduct this requested activity This account is used regularly, and would prefer to have this resolved before it is blocked, causing me the inconvenience  of not been able to function my  business in the usual way.

I look forward to a prompt response.

 

Received " call us overprotective" prompt after logging into my Hotmail account, when I continue  for a verification code to be sent to the secondary e-mail, it says "a  verification code has been sent to am***************@Hotmail.com  but I never receive any notification on  that e-mail address, to be able to continue. As I need t access this account regularly, I skipped  the process after  waiting a time for  the verification e-mail but now I have 5 days remaining to conduct this requested activity This account is used regularly, and would prefer to have this resolved before it is blocked, causing me the inconvenience  of not been able to function my  business in the usual way.

I look forward to a prompt response.

 

As the title said, it has been bothering me for months. I have changed my password many times and also scanned my computer for malware or viruses, it still didn't stop. I just reviewed all the settings, such as alias, auto forwarding, etc. there's no problem with that. Finally I enabled the two-step verification two weeks ago, which required me to enter verification code from my alternative email address and mobile phone. In order to receive the email on my mobile phone, I also created app password. I thought it would put it to an end, but unfortunately, it didn't. First, my email app on my mobile phone reminded me of the change of app password, but how? how could they change my app password if they didn't hack into my hotmail account? But how could they sign in my account, since two-step verification was enabled. Furthermore, I have checked the recent logged IP addresses of my alternative email address and am sure no one else got into my other email address to get the verification code. they haven't got my mobile phone either, so they won't get the verification code from the mobile. So how did they hack into my hotmail account without the verification code? I have noticed there are many similar cased reported before, thus I fear it's your email system which has the bug. How could you fix this problem?
I'm not able to send emails because I'm not getting the verification code on my mobile to verify my account. I'm overseas and the country where I 'm does not support sms messages. Support Dept. please verify account asap and send reply to my email address. 
Thank you


I am now posting with my friend's account, I cannot sign in with my own!

 

Each time I tried to sign in, a web page opens and show the following:

 

You haven't signed in from this location recently

To help protect your account, we want to make sure this is you. How should we verify your account?

 

My alternate email address received a verification code and after I copied the code into the verification page, the process start over again! It asks me to verify my account and want me to give a code (NO error messages displayed).

 

I tried to verify by answering my security question, but after I give my answer, nothing happened, the web page just refreshes and asks me to verify again!

 

the most weird thing about this is: I can change my password by answering my security question or get a password reset link via my alternate email address (and a verification code as mentioned above)!

 

 

Please help me with this, thanks!

   Previous question locked, so sending another.
   I TRIED to connect to the "contact support" area and got a run-around.  FIRST, it said nothing found for my issue ("can't get security code"), then it gave answers related ONLY to television stuff, and LASTLY, it related to fixing/updating my computer with the new WINDOWS stuff!!
 EVERYTHING I have tried has failed to produce a real answer and fix!
  I am NOT on a Dell, HP, etc.  I am using an APPLE Mac with Firefox.   I even tried to reset all there and exactly the same results: NO code sent to YAHOO alternate e-mail!   I NEED a one-on-one assist, otherwise I am most likely locked out of MSN/Outlook e-mail after tomorrow.


I NEVER EVER HAD THESE ISSUES WITH HOTMAIL!  NON-STOP ISSUES SINCE WENT TO OUTLOOK.

  I am so angry and frustrated that all I want to do now is trash the entire MSN cr@p forever....
Hi,

My hotmail account has been blocked and I have requested a verification code but none of them have come through and now it is saying I have had too many codes sent to me. Can you help please.

Regards

Deb
Hi,

My hotmail account has been blocked and I have requested a verification code but none of them have come through and now it is saying I have had too many codes sent to me. Can you help please.

Regards

Deb