I recently received an email porporting to be from Microsoft concerning a DGTFX Virus detected in my folders. The email warns that my hotmail account will be shut down unless I reply with my logon and account security details. Is this email genuine or a fraud? I have been trying to find a Microsoft email address that I can email my concerns to but unless, I may being stupid, they are well hidden. Overall, not a user-friendly experience so far in terms of communicating my concerns. I'm hoping that this is more successful. If you have answer, can you also please email me directly on *** Email address is removed for privacy ***?
Much appreciated
Patrick Dempsey
i keep getting emails from my family and friends when i ask them they said they didnt send them so when i open them its a virus so how can i stop them
ps thank you
- The Hotmail account is active and has been for over a decade
- I did NOT delete the folders- just got up one AM last week and they were gone
- I have restarted my PC and logged in on my Windows phone, my Windows 8 PC, my iphone and my kindle without problems
- I am getting new emails so the account has not been deleted
- I do not have a virus on my machine
- I have not opened up any "bad" apps or emails
- I really need them back
I cannot find anything online except that others have had a similar issue. Please help me. Thanks
I got an e-mail from the Microsoft Team they saidthey would have to reset my password because an e-mail I received had a Virus they said if they did not hear from me in 24 hours they would block Hot MailThey wanted to know my user name and password I hit Reply and a prompt came up
which said do not give your information out so I didn't and now my e-mail is blocked and I do not know what to do
have i been subject to hacking or a virus? if so what more can i do
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