How to add credit card

03. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

How do I add a new credit card to pay for my annual subscription?  The web page likes my Visa and encourages me to change the expiry date on the now expired card.  But I want to switch to my Mastercard.  There doesn't seem to be a way to add a new card for payment.

 

My credit card company changed the number & now I can’t get Microsoft to take my new number that I’ve entered

04. November 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , ,

My credit card company changed the number on my Visa, the renewal was rejected due to the fact that my account still had the old number, and though I've added two new credit card numbers on the payment page, Microsoft keeps sending me notices on the charge that failed on the old credit card.  And, to make matters worse, there's no email or phone number for contact for help.  Apparently there is no online help or other help for Windows LIVE Hotmail.  I'm beginning to think that I should find an email provider that has actual customer support.  

 

 

Phishing: my e-mail sent out what looks like to be spam

13. September 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , , , ,
My Hotmail account sent out an e-mail with an attachment to probably somewhere around 100 random e-mails. Here's what the e-mail says... 
From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
Subject: Djaafar Alonso - your attention required
Date: Tue, 24 Jul 2012 19:32:21 -0500

Dear Djaafar,    *(w/ a different name on each e-mail)

On behalf of your employer, you have been issued a $1,000 Visa Gift Card free of charge.

Card type: Visa Gift Card
Issued to: DJAAFAR ALONSO
Issuing branch: Alger Plage, Alger, Algeria
Denomination: $1,000.00
Valid until: 08/2015

Please use the following website to claim your card and have it shipped to the address of your choosing:

Go to: www repay2012 com

Note that claims must be made within 48 hours from this email being sent, or the above link will become invalid.

Sincerely,
Claire Hamberg - Customer Service
Benefits Office, LLC


I'm not exactly sure what to do about this. I haven't had any problems with getting a virus or anything and haven't opened the attachment but i'm not sure why these e-mails were sent from my account. I figured i should contact microsoft on what to do but can't find anywhere to do that.