13. November 2013 · Write a comment · Categories: Uncategorized · Tags: ,

I have spent hours on the phone, following all of msn staff instructions verbally and also through their e-mail communications and I still cannot re-set my passwords in order to enter 2 of our old webtv e-mail addresses:

 

*** Email address is removed for privacy ***

 

*** Email address is removed for privacy ***

 

Originally, we had 4 webtv e-mail addresses under our msn.com account.  Two migrated properly, but the above two did not, even though all of our webtv reponses stated that we did everything successfully.

13. November 2013 · Write a comment · Categories: Uncategorized · Tags: ,

I have spent hours on the phone, following all of msn staff instructions verbally and also through their e-mail communications and I still cannot re-set my passwords in order to enter 2 of our old webtv e-mail addresses:

 

*** Email address is removed for privacy ***

 

*** Email address is removed for privacy ***

 

Originally, we had 4 webtv e-mail addresses under our msn.com account.  Two migrated properly, but the above two did not, even though all of our webtv reponses stated that we did everything successfully.

The MSN TV FAQ says my dad can continue using dial-up. I have completed seting up his modem on his PC. I didn't know what phone number to use so I used the one he used for WebTV. For the username and password I entered the one he had for his MSN account. When the modem dialed out it was able to connect but it gave an error stating that the username and password were invlaid try again. Does he need a new phone number to access dial-up and/or usernaem and password? I tired calling the customer support phone number 800-469-3288 but I was on hold for 1 hr 35 min. yesterday and today at work for over an hour.

I have not been able to get my email from pop.webtv.net since 5/18.  I keep getting the error saying it can't find the server.  What is going on?
I have not been able to get my email from pop.webtv.net since 5/18.  I keep getting the error saying it can't find the server.  What is going on?

have not been able to get emailsince 5/18 on my webtv.net email address.