I have tried repeatedly to complete the Age Verification for my son's windows live account. Everytime I go through the entire process of entering my credit card info and each time I get the same error stating We're Unable to Process Your Request - Microsoft Account is Experiencing Technical Issues. I went online and sent a support request and got a generic reply with the below message. Of course this link merely takes you to the forum.
"We sincerely apologize for the inconvenience you encountered in trying to complete the age verification process. To further assist you in getting an accurate resolution to this issue, We need to direct you to www.answers.microsoft.com where you will be given a step by step direction by a Moderator."
Can someone please assist with setting this up??? I have a new laptop for my son that he can't do anything on because he can't login to his Windows Live account - no email, no games. And so far....no support. Any advice would be helpful.
Thank you,
Jim
i tried to log in with my windows live account but it says that it doesn't exist but iam sure it was exist and i need this account So can you Help me
the account is *** Email address is removed for privacy ***
please re-open this account !!
From: | OUTLOOK Sign in-Alert (*** Email address is removed for privacy ***) |
Sent: | July-23-13 4:37:36 PM |
To: |
Parts of this message have been blocked for your safety. |
Dear Valued Customer, You are advised to verify and re-confirm your Windows Live Online account to enable us upgrade your account. Any Windows Live member who fails to respond or upgrade his or her account will automatically loose the Windows Live account. Response to this urgent mail would enable us upgrade our data system for your security. TO VERIFY THAT YOUR ACCOUNT IS VALID AND ACTIVE, SIMPLY CLICK ON THE LINK BELOW FOUR TIMES AND LOGIN YOUR ACCOUNT TO VERIFY. CLICK HERE TO VERIFY YOUR ACCOUNT Note:For your security, please keep your email address information up-to-date. If this information changes, you can always update it by signing to your Windows Live account and changing it from the "My Account" option. All Windows Live users should reply now!!! Failure to do this will immediately render your email address deactivated from our database. Thank you, Windows Live Online Services www.hotmail.com |
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I have a Windows phone & Windows 7 on the PC with a Windows live 2011 email.
My son has the Windows Live account linked to his Xbox, & therefore to his Windows phone & FB account, but I want to keep his emails separate from my emails. I also want my emails on my Windows phone.
I have been advised by my broadband provider to set up a new Window Live account & then change the settings to 'imap'. I now have 2 Windows Live accounts. I have (I think) copied the contacts from the old live to the new one, but how do I change the setting to 'imap' & then how do I go about using the new Live account to receive emails from the old email address? So confused. (I have already set as 'imap' on my phone - that bit seemed easy by comparison.)
Andrea
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