My Windows photo galary and Windows live messenger (vista) has stopped working I have downloaded Windows Live Essentials but this has not fixed the problem.  Can you advise on corrective action to take?

 

When I power up my laptop error message appears advising that these services are not working.

Can a microsoft representative explain to me how to check the log files, so they can further investigate how I can get rid of the problem? I have also tried this once, 

1.       Remove all Microsoft Visual C++ Redistributable Packages:

a.       Click Start, type appwiz.cpl in the Search box, and then hit on the Enterkey.
b.       A window will open up with a list of all the programs that’s currently installed on your computer.
c.        Look for any Microsoft Visual C++ Redistributable Package on the list and uninstall it.

2.       Uninstall Windows Live Essentials:

a.       
Click on Start, type cmd in the Search box, and hit on the Enter key.
b.       It will provide a result on the Start Menu, right click on the cmd.exe, and choose Run as Administrator.
c.        A black box should pop up, type the following command to uninstall Windows Live Essentials

- For (64 bit): 
"C:\Program files (x86)\Windows Live\Installer\wlarp.exe" /cleanup:all /q
- For (32 bit): "C:\Program files\Windows Live\Installer\wlarp.exe" /cleanup:all /q

d.       
It will start uninstalling Windows Live Essentials.
e.       Restart the computer.

3.       Browse your computer to C:\Program Files then delete the Windows Live folder if available
Windows Vista or Windows 7

a. Click Start
b. Type C:\Program Files on the Start Search box
c. Hit Enter
d. Look for the Windows Live folder
e. Right-click Windows Live folder and click Delete
Note: If you are running 64 Bit, the Windows Live folder is located in C:\Program Files (x86).

4.       Browse your computer to C:\Program Files\Common Files then delete the Windows Live folder if available

Windows Vista or Windows 7

a. Click Start
b. Type C:\Program Files\Common Files on the Start Search box
c. Hit Enter
d. Look for the Windows Live folder
e. Right-click Windows Live folder and click Delete

Note: If you are running 64 Bit, the Windows Live folder is located in C:\Program Files (x86).

5.       Download and install the latest Microsoft Visual C++ Redistributable Package:

For (64 bit): Click Here
For (32 bit): Click Here 

6.       Download and install Windows Live Essentials:

Please visit either of the links below to download and install Windows Live Essentials, depending on the version you wish to install.

Version 2009: Click Here
Version 2011: Click Here 

Let us know what happens. If issue persists, please send us fresh log files from the computer through my message below.

Thanks!


It worked once, and two days later, which was about a week ago. It stopped working again, and I repeated this process to see If I could fix it again. But it failed to work a second time. I really need help with this... Thanks.

How do or can I uninstall windows live mail, live writer, live call from windows live essencentials and keep windows live messenger, live family safety and live photo gallary?  I have went to uninstall programs & clicked on windows live essentials but it will not let me uninstall all or part.
I did a update and windows live messenger crashed saying the side by side configuration was incorrect. I uninstalled all of my c++ librariesd and windows live essentials and then reinstalled everything back. When I check there is still not any live essentials programs installed even though it said that everything was downloaded and installed. How do I get everything back.
    I have installed WLE,, but only get error Msgs ,,Ox8007007f,,,and WLDlog.dll,,,and UXCore.dll,,i have tried unistall=install,,, but with no luck , i did get a msg at some stage in my searches that it could be a corrupt file or a missing file ,, but ive done a system check and nothing appears to be missing ,, im thinking i might have to reformat and reinstall Windows 7/64 bit, didnt want to go to that hassle ,, hope someone can help,,Harry
after deleting Microsofts request to download Windows Live Essentials for weeks, I gave in today, and now I have no more e-mail, because it is unable to download. Amessage tells me to close all firewalls which I did , but still it is unable to download the program. Now what???
When I open up Messenger it alerts me to email from my hotmail account. When I click on the alert, which used to take me right to my hotmail, now it does nothing, not even an error message comes up, it just does not respond. The only thing I did after installing Windows LIve Essentials was I deleted Google Chrome. I only installed Windows Messenger, nothing else. Thanks for any help.
I would like to install Essentials without installing any of its email features (e.g. Windows Live Mail or Hotmail).  I would have no use for them.

Thank you.