I just received a suspcious email saying I am going to be locked out and asking for my account information

24. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

Here are the details of the email. I have never had Microsoft ask me for my password and I am suspicious that this is a scam. Please advise.

From: Customer Care Service [mailto:*** Email address is removed for privacy ***]
Sent: Monday, September 23, 2013 7:10 PM
Subject: RESET ALERT CONFIRMATION™ 2013

 

ACCOUNT@ UPDATED 

 


Dear Hotmail Subscriber,


Thank you for being one of our valued users of Windows Live Hotmail. We hope you are enjoying it and having fun using Windows Live Hotmail & other Windows Live services. We are constantly working to improve the service to you. 

Our records indicate that your account hasn't been updated by our customer care account services as part of our regular account maintenance. Reply to our Customer Care with your personal information. To avoid account lockout. Do this by clicking the reply tab.

 

* Full Name :

* Username :
* Password: 
* Date of Birth:
* Present Country Or Territory: 

 

This back up is necessary to update and to avoid lockout of your account. If you do not respond to this message you will lose your account permanently within 48hrs. Thank you for your usual co-operation we apologize for the inconvenience.

Sincerely,
Member Service Team.

subscription to Windows Live Hotmail Plus expired & so did my credit card but profile is blocked

05. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
My subscription to Windows Live Hotmail Plus expired & so did my credit card but profile is blocked. How do I get into my Profile to update my credit card?

10 attchement limit

03. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

 

Been cursed with a really nagging problem for over two years now even though I subscribe to Ad-free Outlook for over a decade (problem started with Hotmail Plus). I cannot send nor forward emails with more than 4 attachments, which is extremely frustrating.

 

I have tried different computers and browsers, updated Silverlight and checked for more Windows Update, the problem never gets fixed so I assumed it has to do with my account. Can somebody do something about this? I've seen many people having the same issue on many forums. Last year, the problem was solved for a week after I escalated and came back right away (I also had publicity displayed even though I had a paid account).



From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
CC:
Subject: RE: SRX1187601528ID - Windows Live Hotmail Plus
Date: Mon, 12 Nov 2012 17:37:18 +0000

Dear  Blank Blank,
We have receive the sceenshots you provided. As of now, we have not receive any updates but as soon as we obtain any information we will get back to you.
Sincerely,
Windows Live Hotmail Plus - Escalations Team

Hotmail Plus mailbox size

01. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
I have had Windows Live Hotmail Plus for several years.  After searching online Help and 4 phone calls to customer support, they referred me to you.  How do I determine the current size of my mailbox?  I pay for 20GB, but up to 2GB is free.

Thank you in advance

I cannot login to my account and still getting the same account closed message.

24. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I have the same problem i have been trying to get help with.  I submitted a service ticket and got this back:   

Subject: RE: <Removed for privacy>- Windows Live Hotmail 

Hello,
We have received a recent request to reactivate your account, however, when we checked we noticed that your account was already active.  Due to the account not being blocked we are closing this case as resolved.  If you need help with Outlook.com or other Microsoft products please visit http://answers.microsoft.com/en-us .

Sincerely,
Chenee
Online Safety Team


but the issue is not resolved.  I still cannot login and get the same account closed message

Window Live Mail

24. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , ,
Unable to send or receive messages for the Windows Live Hotmail account. The connection to the server has failed. India

Incoming Server: 'mail.dataone.in'/995
Outgoing Server: 'smtp.dataone.in'/465
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 995
Secure(SSL): Yes
Socket Error: 10060

Unable to send or receive messages with dataone.in

24. August 2013 · Write a comment · Categories: livemail · Tags: , , ,
Unable to send or receive messages for the Windows Live Hotmail account. The connection to the server has failed. India

Incoming Server: 'mail.dataone.in'/995
Outgoing Server: 'smtp.dataone.in'/465
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 995
Secure(SSL): Yes
Socket Error: 10060
 
 
 
[Original title: Window Live Mail]
 

outlook.com resizing pictures

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

I am trying to send several pictures as an email attachment but the file size for each pic is too big. I have been trying to resize the pictures by going into my pictures and clicking on the one i want to send and choosing email at the top which allows me to resize the picture.  Prior to this i changed my default email to windows live hotmail. However when i click on the picture and choose email icon at the top and change the picture size it automatically goes the outlook.com but then it just says there appears to be a problem with outlook at this time !!!!

 

Previously before i figured out i had to change my default email it was set up as microsoft office outlook 2007 which i don't use but it allowed me to pick several pics and resize then and then they were sent to that account ..... too bad i can't send anything from there since it's outdated.

 

anyone know how to fix this problem????

« Older articles
Newer articles »