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Problem with Office files, synching with Skydrive

25. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: error message, Excel files, Office files, Windows Phone

I've had problems with my Office's excel files, actually right after the 8.1 update.

Simply told, when I want to update my excel files with my Windows phone, I get this error message that the file can't be saved on Skydrive, and the given advice on fixing the problem doesn't work. When I try to open the file from Skydrive (Web app and computers own Excel) it gives me error message telling that the file is corrupted or the way the file is saved is not supported.

Deleting the file from Drive and saving again with Windows phone doesn't work. Saving new files doesn't work either. Is it a bug, or is there a way I can save my files?

Thank you :)

Not receiving email messages from outlook.com account on Windows Phone

25. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: email messages, Windows Phone

Hi,

I recently set up a new outlook.com account. When I log into the browser there are messages, but they don't show up on my windows phone 8. I have removed the account and set it up multiple times and nothing changes. I can send/receive from my other 3 email accounts on my WP8. In addition, I can send messages from this new account from my phone, just not receive any messages. Please advise...Thanks!

SkyDrive undergoing route maintenance (read only)?

22. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Windows Phone

For a month or more I've been frustrated by my Windows Phone's inability to backup photos online.

Now it seems that the problem isn't Windows Phone, but SkyDrive? I can't delete, create or edit anything on my SkyDrive. Any attempt to do is met by a "routine maintenance" message - although the official message out of Microsoft is that SkyDrive is running without problems. Clearly this isn't the case.

Anyone knows how to solve this problem? It isn't exactly because Microsoft is easy to contact.

Here's a list of issues.

1. Can't upload in browser.

2. Can't edit in browser.

3. Can't make folders in browser.

4. Can't make any changes from the Mac desktop client.

5. Can't backup from Windows Phone.

6. Can't make any changes from the Windows Phone app either.

What to do?

¿Why don’t I have any backed up devices in my settings?

18. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Windows Mobile, Windows Phone

I have a Windows P.C. (Windows 8.1 (Blue)) and a Windows Phone (Windows Phone 8).

Although I have a Windows Phone 7.8 and Windows Mobile 6.5 I know that SkyDrive doesn't back-up their settings, on my other devices I have SkyDrive for automatitic back-up and sync and for some reason it doesn't show that I'm backing up any device, this is most peculiar as I have both a Windows Phone 8 and a Windows P.C. so I must be able to read about the device back ups on the website.

But when I go to my P.C. settings I'll see this:

So I wonder, ¿how can I see where my device settings are on the web? the web app doesn't show anything. :-(

¿Is that meant for these devices?

iPhone and Microsoft services

15. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: iPhone, Microsoft Services, Windows Phone

I am currently using Windows Phone and like the integration with my PC of email, calendars and contacts. I'm considering moving to an iPhone and was wondering if iOS lets you have a similar arrangement? Can it be baked into the OS or do I have to work through separate apps/online?

Forgotton email address

13. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: sky drive, Windows Phone

I activated a sky drive account when i first got my windows phone (nokia 850) over a year ago, i have since forgotten my email address and cannot access my sky drive how do i get into the account.

Many thanks

Having problems resetting a hotmail/live password

10. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Nokia Lumia 920, Windows Phone

Hi guys, I basically just created this account for help on this topic. My Sister lost her Nokia Lumia 920 and can't seem to find it. So we were told that she must go to www.windowsphone.com log in and find her phone which is fine, the thing is she can't remember her password to her account. We think it's *** Email address is removed for privacy *** but not 100% certain. We tried to every password we could think of but nothing! So we tried to reset it but it gave us security question like this "Anniversaire [jj/mm/aa]" which we don't know how to answer because it looks like French. But after a couple attempts it looks like they blocked us saying something like "You've entered the wrong password to many times, please try again later" The thing is we only created that account because she wanted to download apps from the windows phone store and did not even use the account for email's or Xbox stuff. So we tried to fill out the questionnaire, but no luck there also because it is asking you stuff like credit card details, last email addresses you sent emails to, last folders you created etc... But like I said my sister never used it so when we complete the questionnaire with that boxes left open they email us back saying "Unfortunately, our automated system has determined that the information you provided was not sufficient for us to validate your account ownership."

So we tried everything but no one can help us! Nokia can't, her Carrier can't, there's know contact number for Microsoft or windows phone here in South Africa :( So we don't know what to do anymore

Please Help.

The account we need to access is *** Email address is removed for privacy ***

Thank You

Marc

Malcolmn

09. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Hotmail Account, sync, Windows Phone

Hi,

I have recently purchased a windows 8 phone and this has shown up various issues with sync to Outlook.com. I had a Hotmail account which has been converted to Outlook.com, which is OK, but somehow the delivery folder for mail has become a sub folder in inbox. While the mails are appearing in that folder they do not appear on the phone. Tried to delete that folder in the hope that mail would then appear in inbox, but outlook.com won't allow it!!

So how to stop this and allow windows phone to sync the email? I do believe that somehow I may have created 2 mail accounts under the same title but again Can't see how to check that. The calendars and contacts do sync on a daily basis.

If I delete my account and re-create it I assume I will have to change passwords and everything?

Appreciate any input to resolve this. Would upgrading to Office 365 sort this out?

Regards

Malcolm neill

My old emails have disappeared

02. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: retrieving deleted emails, Windows Phone

I linked my account via my windows phone today and then, after doing an activation code, found that ive been moved to outlook and all of my emails have been deleted! Some of them are so important to me and i really really need the emails. How do i get them back, ive tried everything ive read on the forums regarding retrieving deleted emails with no luck!!!!!!!!

How can an email website just decide to delete all of my emails?????????

Download music files to Windows Phone from SkyDrive

02. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: intuitive method, Windows Phone

Hi!

I noticed that there exists no intuitive method to download music files from my SkyDrive onto my Windows Phone. For all other types of files, like ".docx", ".pptx", and so on, there exists a "Save As" option that lets you save that file on your Windows phone. However, there exists no such method for music files. What one CAN do with such a music file is just play it. But I CANNOT download it onto my phone at all. I might not have noticed such a method, if at all there exists one. But, to the best of my knowledge, there exists no such intuitive method. Kindly let me know if such a method exists, in the first place. Otherwise, is such a method going to be made available to the users of SkyDrive for Windows Phone in the near future?

Thanks!!

Question about Outlook Express