I am the victim of someone hacking my Hotmail account which is my main windows live id and I use a windows phone which synchronizes with that Hotmail account. I tried to verify my security information with everything I know but last e-mail I got from Microsoft
said that they were unable to verify my account and suggest that I create a new one which I've done. is there a way to change my live id so I don't have to reset my phone and lose all my purchases?
Original title: hacked hotmail
I was having problems with SkyDrive syncing files between the cloud, my two PCs and my Windows Phone. Some files synced others didn't.
So I copied all my data off SkyDrive to local storage and then deleted all folders and all files in SkyDrive (using web access).
I now need to copy all that data back to SkyDrive and access it across my devices. On web access (via https://skydrive.live.com/) I can't see a way of importing lots of folders with their files. I can only see a single file upload.
So I went to the SkyDrive folder on my PC and copied all the folders & files their (simple drag & drop). It all appeared to work. I can see all the folders & files on that PC via windows explorer.
But:
- When I look on-line (https://skydrive.live.com/) all I get is the folder structure with no files within. This is not a time issue as I've left it for a few hours - nothing.
- When I try to see the files via the Metro App it says something like, "Sorry there was a problem. Please try again later".
I have spent hours reading this forum & other forms of on-line help. I really need this sorted as I'm going away after the weekend to my University Residential School and my Tablet PC with SkyDrive access (OneNote, etc.) is crucial.
Please help. Thank you in anticipation.
PS I'm running Windows 8.1 Preview on both my PC & Tablet PC. I have Windows Phone 7. I use Office 2013.
I have a Microsoft Outlook account that syncs to my MS Outlook Office 2010 and also to my Windows HTC phone. Lately the Outlook folders have been failing to sync with the above two error codes. I have tried all sorts of fixes that occur to me but none
work. The end result is that the sync from my Windows phone to MS Outlook has stopped working -- which is unfortunate as that is precisely the functionality I need most.
Any recommendations?
Paul
Any recommendations?
Paul
Why can't I view an excel spreadsheet on my phone from that is in my private folder on SkyDrive. I continue to get a message that says "You don't have permission to download this file. For help, try contacting the person who manages this site." Thanks.
As much as I'd prefer to be using my 25gig of SkyDrive storage to share and store my recorded video, the fact is I'm purposely not using SkyDrive due to 2 issues ...
Issue 1: When manually uploading videos from my Nokia Lumia 820 Windows Phone to my SkyDrive that I record in 1080p, they are clearly compressed significantly without my requesting this and even though my Windows Phone SkyDrive settings are set to upload
the full versions.
Issue 2: Even when I do manually move a full resolution 720p or 1080p video from my Windows Phone to my desktop then from my desktop to SkyDrive, the video is unwatchable with constant buffering no matter where I watch from -- SkyDrive for web, SkyDrive
app on Windows Phone 8, SkyDrive app on Surface RT. The is an issue I never have when watching the same stored HD videos on Flickr or YouTube, so clearly a SkyDrive issue.
I've reported both these issues in the past with no solution given.
I can't sync my Outlook Calender to my Windows phone using Outlook Connector. Using Outlook 2007 and Nokia phone with Windows 8. Mail and Contacts are "connected" and Calendar show "error" under Server Status in bottom right corner of the screen. Any
suggestions?
I just switched from Android to windows 8. I had a lot of highly customized contacts with gmail, i.e, phone numbers associated with 'call at night', call his brother', etc. under a contact name. Now all that is gone on my windows phone. It re-assigned all those numbers to the usual home, office, fax, etc.
Is there a way to customize my windows contact to that extent? Or do I need to scrub all the contacts again.
Thanks in advance
I just purchased my first Windows Phone after being on Apple for two years and Android prior to that. I have everything set up to my liking except that my contacts from Outlook are not syncing to the phone. I just set up an outlook.com account and synced
my Gmail contacts to the new account. I can see all of my contacts (people) when I sign into Outlook.com, but I cannot get them to show up on my phone under People.
Thanks.
To start with, I bought a Windows phone recently and found out that MSN messenger and Facebook chat are integrated in the message hub of the phone. I used to chat with a friend through my old phone using Google client. Since I switched to a Windows phone,
I thought it'd be better to use MSN messenger now, instead of a third party Google app. So I told her to make an MSN account, and added her in my contacts successfully.
Now coming to the actual problem. After adding her in my contacts, I couldn't see her online in my phone. So I tried using the online messenger on oulook.com, and I still couldn't see her online. She was there in the People hub of outlook.com, but not
online. While trying to search her in the messenger pane, I couldn't even find her as an offline contact.
Since then, I've tried all sorts of solutions I could find: deleted her contact and added back, sent invitation to join my messenger (and she didn't get it), checked the privacy settings in her account and changed the permissions to 'public' most, even
made a new account but still facing the same problem.
Additional info:
She added me in her contacts, and was able to see me online.
She could send me messages, which I didn't get in the online messenger, but could receive them in my phone with her email ID showing up (although i had saved her contact details under her name)
I could reply to her message, and it worked fine that way. But that doesn't solve our problem, because she'd be using the MSN client in her phone, where she cannot see me online.
Hope I've been clear enough explaining the issue, and it'd be solved at the earliest. I shall provide more information if needed..
I have had a windows phone from the moment it came out. I have never had any problems until a couple of weeks ago. Then I came here to this forum and see that reams of people are reporting similar (and even more unsettling) problems syncing with live.com or equivalent Microsoft account. Information that should be syncing is mysteriously disappearing and (sometimes) reappearing.
I just upgraded to a new windows phone (from windows 7 phone to windows 8), but I am seriously considering taking it back this week and moving to the iphone if I don't find out that Microsoft knows about this problem and is working on it now! Can anyone at Microsoft comment?
Here's my experience over the last couple of weeks:
My windows 7.5 phone all of sudden stopped syncing contacts...one day they just disappeared from my phone. I knew I had done nothing on my end to cause it to happen...I had not changed or added any contacts or updates for months. I had not changed or done anything to my live.com account, either. So I searched this forum and posted a couple of requests here. However, I did not have the time or energy to jump through all the hoops suggested to "fix" a problem I knew did not originate on my end. However, I did begin the process of getting everything else off my phone so that if I had to do a reset, I wouldn't lose anything important. After doing all that, I figured I might as well upgrade now while everything is off my phone and start new...I was sure the new phone would work fine when I set it up. The very day that my new windows 8 phone arrived in the mail, my contacts on my windows 7 phone mysteriously reappeared ! I am not kidding. Nonetheless, I decided to keep the windows 8 phone and move forward. I followed all instructions, and even called to be sure I was doing it properly. New phone---again, NO Contacts, but everything else synced. I tried a reset, no luck. checked that I could still see my contacts in the "people" tab when signed into live.com online ..and yes they are there, just no contacts. That was two days ago.
Over the last two days, I have frequently checked my phone to see if contacts appear. Nothing, until about 5 minutes ago (while I was writing this, I checked again). And guess what? About 9 random contacts just showed up on my phone! ...out of almost 200 that should be there. Why now? and why only 9...I can find no pattern. And again, I did nothing to try to make them reappear. What is going on? I am losing confidence quickly. Obviously, anyone in Customer Service who is reading this knows that a customer like me who takes the time to type all this WANTS to stay a customer. But I need a logical explanation, or I am leaving for the stupid iphone, which at least seems to be working properly! I need to be able to count on my information being on my phone when I need it. AND I don't have time to do this again,. I have wasted so much of my valuable time trying to figure this out.
HELP!
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