Windows Live Mail won’t send/receive

21. June 2014 · Write a comment · Categories: livemail · Tags: , ,

Got a new computer yesterday on Windows 7, the IT guys transferred all our emails and contacts from Outlook Express on our old computer to Windows Live Mail and it was all working perfectly.  This afternoon I loaded some photos on the computer, which I then proceeded to email to myself via the windows photo viewer screen by clicking on the word 'email' at the top of the screen. 

An error message came up saying it couldn't send, I tried again, same error.  There are no messages in my outbox.

Now when I push send/receive it tries to send 2 messages which don't seem to exist ??  Any new test messages I create won't send either.   It's like the 2 photo messages I tried to send have jammed in the works.

I have spent an hour on the phone with my email provider, Xtra, but they weren't able to help.  If I send messages to myself via another computer and email programme they work, so I am pretty sure Windows Live Mail is causing the problem. 

Any ideas to help with this as we don't have a phone support line I can ring in NZ. 

Cheers, Stephanie

Windows Live Mail won’t send/receive

21. June 2014 · Write a comment · Categories: livemail · Tags: , ,

Got a new computer yesterday on Windows 7, the IT guys transferred all our emails and contacts from Outlook Express on our old computer to Windows Live Mail and it was all working perfectly.  This afternoon I loaded some photos on the computer, which I then proceeded to email to myself via the windows photo viewer screen by clicking on the word 'email' at the top of the screen. 

An error message came up saying it couldn't send, I tried again, same error.  There are no messages in my outbox.

Now when I push send/receive it tries to send 2 messages which don't seem to exist ??  Any new test messages I create won't send either.   It's like the 2 photo messages I tried to send have jammed in the works.

I have spent an hour on the phone with my email provider, Xtra, but they weren't able to help.  If I send messages to myself via another computer and email programme they work, so I am pretty sure Windows Live Mail is causing the problem. 

Any ideas to help with this as we don't have a phone support line I can ring in NZ. 

Cheers, Stephanie

Windows Live Mail won’t send/receive

21. June 2014 · Write a comment · Categories: livemail · Tags: , ,

Got a new computer yesterday on Windows 7, the IT guys transferred all our emails and contacts from Outlook Express on our old computer to Windows Live Mail and it was all working perfectly.  This afternoon I loaded some photos on the computer, which I then proceeded to email to myself via the windows photo viewer screen by clicking on the word 'email' at the top of the screen. 

An error message came up saying it couldn't send, I tried again, same error.  There are no messages in my outbox.

Now when I push send/receive it tries to send 2 messages which don't seem to exist ??  Any new test messages I create won't send either.   It's like the 2 photo messages I tried to send have jammed in the works.

I have spent an hour on the phone with my email provider, Xtra, but they weren't able to help.  If I send messages to myself via another computer and email programme they work, so I am pretty sure Windows Live Mail is causing the problem. 

Any ideas to help with this as we don't have a phone support line I can ring in NZ. 

Cheers, Stephanie

Washed out color photos when printing using win 7 and windows photo viewer

30. May 2014 · Write a comment · Categories: Uncategorized · Tags: , ,
When using windows photo viewer, (ver Essentials 2012) and then printing on Canon MP160, the color is washed out, but if a photo is scanned using the Canon MP160 and then printed the color is good, also if a photo is copied from photo viewer and inserted into Word and then printed again the color is good. It therefore appears to be an issue with photo viewer, I have also downloaded Essentials 2012 again, and reinstalled programme with the same result of washed out photos Has anyone had a similar issue or can suggest a fix Thanks

Windows Photo Viewer can’t open this picture because you don’t have the correct permissions to access the file location.

26. May 2014 · Write a comment · Categories: Uncategorized · Tags: ,

Whether it will be possible to receive information and orientation for the below mentioned problem?

image printing

23. March 2014 · Write a comment · Categories: Uncategorized · Tags: , , ,

A few days ago, I finally updated windows live essentials 2011 to the windows essentials 2012. Since then, I have been unable to print any images from either photo gallery or from the windows photo viewer. Documents print without a problem. 

Things I have tried

1. deleting the 2012 and going back to 2011

2. made sure that everything is running on the latest versions/drivers.. this includes my printer

3. ran the sfc and nothing was found there

4. stopped and restarted the spooler successfully

5. printer scan shows that everything is installed correctly and should print (it prints everything but images from the 2 programs)

6. made sure that none of the parameters on the gallery and viewer had  been changed and none of the parameters on the printer have been changed.

Are there any other things to try?

Mahalo

 Nani

Unable to Print Pictures

29. November 2013 · Write a comment · Categories: Uncategorized · Tags: ,

Windows 7 Home Prem 64 Bit.....HP Printer Deskjet 3050

 

I can print Emails, I can print a web Page...I cannot print any pictures.  When I open a Picture and click Print the Picture opens in Windows Photo Viewer, I select Print.....you see printing 1of1...the green line goes across...I see the Printer Icon display on the Taskbar......I can even open the Printers  Queue...it shows Printing the job....then disappears....but nothing happens....no Print....no activity heard from the Printer.

 

I tried printing pictures (they are .jpg) from an email in WLM, and from my Folder where I have saved many pictures.....they would not print.  

 

I sent the same pictures I could not Print to a friend, my friend was able to print the Pictures,  he also is running Win7....he also has an HP printer but a different Model.  I have ruled out my Printer....because I can print all other things from email  (Text)...web pages, etc.  It seems to me the problem is with Windows Photo Viewer, that is where the Photos appear after I select Print.......

 

Seems to me Windows Photo Viewer is part of the OS so it cannot be deleted and re-installed. 

 

As a test, is there another software I could install to open Pictures in and try to print.....if they printed it would confirm Photo Viewer is the cause.......

 

suggestions? 

 

 

Microsoft Windows Live Mail

03. August 2013 · Write a comment · Categories: livemail · Tags: ,
I use microsoft windows live mail for emailing, I email to a contact with an attachment that I had scanned onto my desk top. My contact recives the email with a message Dangerous Contents (Spam) and they cannot open. This does not happen if I attach a word document, if it is a jpg it happens. If I email through my internet provider site this problem doesn't happen. I have tried every thing. Can anybody  help. This is a copy of 2 message my contact receive:
Message 1
 Windows photo viewer can't open this picture, either photo viewer doesn't support this file format, or you don't have the latest updates.

Message 2
Warning: This message has had one or more attachments removed
Warning: (the entire message).
Warning: Please read the "Dodo-Attachment-Warning.txt" attachment(s) for more information.

This is a message from the MailScanner E-Mail Virus Protection Service
----------------------------------------------------------------------
The original e-mail attachment "the entire message"
was believed to be infected by a virus and has been replaced by this warning
message.

If you wish to receive a copy of the *infected* attachment, please
e-mail helpdesk and include the whole of this message
in your request. Alternatively, you can call them, with
the contents of this message to hand when you call.

At Wed Jul 24 10:23:35 2013 the virus scanner said:
   MailScanner: Fragmented messages cannot be scanned and are removed

Note to Help Desk: Look on the Dodo (extspam1) MailScanner in /var/spool/MailScanner/quarantine/20130724 (message 2A9EE3372E.08AA2).
--
Postmaster
Dodo Internet
http://www.dodo.com.au/

I cannot send a scanned attachment using Windows Live Mail.

03. August 2013 · Write a comment · Categories: livemail · Tags: , ,

I use microsoft windows live mail for emailing, I email to a contact with an attachment that I had scanned onto my desk top. My contact recives the email with a message Dangerous Contents (Spam) and they cannot open. This does not happen if I attach a word document, if it is a jpg it happens. If I email through my internet provider site this problem doesn't happen. I have tried every thing. Can anybody  help. This is a copy of 2 message my contact receive:
Message 1
 Windows photo viewer can't open this picture, either photo viewer doesn't support this file format, or you don't have the latest updates.

Message 2
Warning: This message has had one or more attachments removed
Warning: (the entire message).
Warning: Please read the "Dodo-Attachment-Warning.txt" attachment(s) for more information.

This is a message from the MailScanner E-Mail Virus Protection Service
----------------------------------------------------------------------
The original e-mail attachment "the entire message"
was believed to be infected by a virus and has been replaced by this warning
message.

If you wish to receive a copy of the *infected* attachment, please
e-mail helpdesk and include the whole of this message
in your request. Alternatively, you can call them, with
the contents of this message to hand when you call.

At Wed Jul 24 10:23:35 2013 the virus scanner said:
   MailScanner: Fragmented messages cannot be scanned and are removed

Note to Help Desk: Look on the Dodo (extspam1) MailScanner in /var/spool/MailScanner/quarantine/20130724 (message 2A9EE3372E.08AA2).
--
Postmaster
Dodo Internet
http://www.dodo.com.au/

Original Title: Microsoft Windows Live Mail