can’t send emails with live mail

02. May 2014 · Write a comment · Categories: livemail · Tags: , , ,

I can't send email (can receive) with live mail (just started last week off and on at first). I have checked with my internet provider and the settings are all correct - I can send an email through their web email site (not blacklisted). I have ran Norton and malware scans. I uninstalled and reinstalled live mail and still won't work. I have ran it through the Windows troubleshooter. Running out of options...

The message could not be sent. The setting for your outgoing email [SMTP] server might need to be configured. To find the server settings for '*** Email address is removed for privacy ***', please contact your email service provider.

Subject 'test'
Server Error: 450
Server Response: 450 4.7.1 <*** Email address is removed for privacy ***>: Recipient address rejected: Policy Rejection- Blacklisted for abuse. Please contact support.
Server: 'smtp.bmts.com'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 465
Secure(SSL): Yes

ugh the windows "troubleshooter"