Error Connecting to Server in WLM

19. May 2014 · Write a comment · Categories: livemail · Tags: , , , ,

Please see error message below:

Unable to send or receive messages for the *** Email address is removed for privacy *** account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR [AUTH] (#MBR1212) Incorrect username or password.
Server: 'inbound.att.net'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 995
Secure(SSL): Yes

The passwords are indeed correct and have also been reset but I get the message for both inbound and outbound server.  The account, to the best of my knowledge, is not set up for the 2-step verification and the source is a trusted device (desktop) and designated as such.  I have had this issue since moving and setting up ATT U-verse but I am still able to receive and send mail on mobile devices and through Yahoo! and Outlook applications but when I try to add my account to WLM from those sites the same thing happens.  Can someone provide me with some input to try to troubleshoot?

Thanks

Logging Message As Not Spam

19. May 2014 · Write a comment · Categories: livemail · Tags: ,

<moved from Windows 7 > Web & Networks>

For some reason Windows Live Mail marks some email messages as ***SPAM***.  Some of those message ARE, I agree, indeed spam, but I consider some of the emails that WLM marks as spam NOT to be so.  How do I (or CAN I even) tell WLM that a given message that it (WLM) has marked as spam is NOT, in fact, spam?

It is rather irritating to have the software deciding for me what is/isn't spam - especially when I consider certain messages not to spam.  Other than that I don't really have a problem with WLM as my email client.

Can anybody out there help me?

Running Windows Live Mail Version 2011 (Build 15.4.3538.0513) under Windows 7 Home Premium SP 1

Windows Live Essentials 2012 (Build 16.4.3528.0331) Simple Photo attachments

19. May 2014 · Write a comment · Categories: livemail · Tags: , , ,
I wish to attach photos as I could in earlier versions of WLM and Outlook Express, by clicking on them in My Pictures Library, having choice of reducing size and simple attachment to email.   I do not want "Album", "OneDrive" etc Nobody I have sent them to since this has appeared in the email can download them, except as thumbnails. I did not ask for this "development" and cannot find a way to eliminate it. Please help. Has anyone else had this problem?

Certain incoming mail messages crash WLM.

15. May 2014 · Write a comment · Categories: Uncategorized · Tags: , ,

I receive a regular e-mail 'broadcast' from a very reputable organization, but when I double-click the message to open it, WLM stops working.  The same thing happens when I try to forward the message as well.  There must be something in the syntax that WLM just doesn't like.  The whole pane 'grays out,' the little wheel spins and spins, and eventually I get a message that the program has stopped working.  Windows asks me if I want to troubleshoot, and I cooperate by offering to send additional info to MS, but although I see Internet traffic at this point, I never get a reply.

Other people I know who receive these broadcast e-mails using Outlook or other clients do not have this problem.  I am able to save the message as a .eml file, and would be glad to send this to anyone who cares.

Windows Live Mail fails to start 0xc0000005 and 0x40000015

15. May 2014 · Write a comment · Categories: Uncategorized · Tags: ,

We're running Windows Live Mail version 16.4.3528.331 on a Windows 8.1 system. At startup Windows Live Mail typically fails with code 0xc0000005, although we have also seen 0x40000015 in the Event Log. All we get is the initial 'blue' window at initialisation and then an error message saying the program has failed to start so we never see the normal WLM window. Since we cannot get into the WLM system it's a bit difficult to change any parameters or even check any information. I suspect the problem lies with the database rather than the program code but I can find no information on how we can check the database or even recreate it.

The faulting application path is C:\Program Files (x86)\Windows Live\Mail\wlmail.exe and the faulting module is identified as c:\Program Files (x86)\Windows Live\Mail\MSMAIL.DLL. We have uninstalled and downloaded the program code, hence my suspicion this is not where the problem lies.

Does anyone know of a way of validating the database or checking it? Or have any other suggestions as to what the problem might be.

regards,  Bernard

Error: 800CCC0E: Server has disconnected

15. May 2014 · Write a comment · Categories: livemail · Tags: ,

Sounds like the problem I have with WLM 2012:

The same errormessage (code 800CCC0E) keeps popping up, telling me that the server has disconnected, although there aren´t any other problems with my internet connection. I tried to repair from Controlpanel/Live Essentials, but it didn´ t help.

Also the messages I have read, often returns to "unread" mode.

I guess you can make a total backup of your contents (mails and contacts), and then uninstall WLM and then install it all over again. But is that really the only solution?? 

Error: 800CCC0E: Server has disconnected

15. May 2014 · Write a comment · Categories: Uncategorized · Tags: ,

Sounds like the problem I have with WLM 2012:

The same errormessage (code 800CCC0E) keeps popping up, telling me that the server has disconnected, although there aren´t any other problems with my internet connection. I tried to repair from Controlpanel/Live Essentials, but it didn´ t help.

Also the messages I have read, often returns to "unread" mode.

I guess you can make a total backup of your contents (mails and contacts), and then uninstall WLM and then install it all over again. But is that really the only solution?? 

Report unusual behavior in WLM

14. May 2014 · Write a comment · Categories: livemail · Tags: , ,

As I use WLM 12 on my WIN 8.1 machine, I find an incorrect behavior with the mouseover display.

If you notice, the display is an email from "MyPoints" but the mouseover shows an incorrect folder reference "MileagePlus"

Is a reportable "bug?"  If so where?

As an aside, I find WLM a wonderful workaround for POP3 accounts!  I recommend it to all my WIN8 friends!

As always TIA

Windows Live Mail: Want to access one email account messages from another account

12. May 2014 · Write a comment · Categories: Uncategorized · Tags:
I have been working on solving a huge problem caused by outlook.com deciding to delete a huge number of emails from my inbox on the server, and then deleting them from my WLM files on my computer as well. Fortunately, I had another machine that was offline when it happened, so I believe I have recovered those emails from the other machine (by disconnecting it from the internet so it couldn't sync with the outlook server. They were backed up into storage folders. Now, I have backed up all those messages by exporting them first to a desktop file, then onto an external drive, and and then importing them onto my son's laptop into a brand new, virgin WLM app. I did not set up ANY email accounts on the new WLM app, and am waiting to see what happens when the import is done. Assuming they all show up in the storage folders of the new WLM on the laptop, will I be able to set up a new, different email account on WLM so that it cant sync with the original email account and possibly erase all the messages in the WLM folders that aren't on the outlook server any more? Will that different account be able to access the emails in the storage folders? I want to keep them all quarantined from the evil outlook server. Would t work with a non-outlook email provider like gmail or yahoo? Is there some trick to doing this? The idea is to be able to read and forward the old emails as necessary. Assuming that there is some way to do this, is there any way on God's green Earth to get all the messages MS randomly deleted from my outlook.com account BACK onto their server? I have noted in the forums that this sort of thing has happened to a number of people. I am three days into this -- I have a TON of emails (admittedly, probably 30-40,000 of them are undeleted ****) but I counted on MS to hold onto my emails until I chose to delete them. The backup and transfers take about 4 hours each. I pay for their service, and this was random and without warning.
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