I am trying to make a movie in WMM. BTW, I have a brand new HP Pavilion laptop w/Windows 8.1. I have never used WMM on this computer before. I did try to make a movie w/WMM on my old Windows XP-running
desktop; that was a painful experience I'd rather forget. ;) All I have in my project so far is a single, 3 minute .wmv clip. WMM will play my .wmv video, but no audio. Video volume setting is
fine; nothing is muted. I checked the Volume Mixer on my computer, and nothing is muted (I checked both the master volume and the Movie Maker application volume). My mute button is not lit on my keyboard.
Freaky part: My audio works fine on iTunes, internet, etc. until I attempt to play the .wlmp file in WMM. Once I try to play this file in WMM,
no audio will work ANYWHERE on my computer. Not on iTunes, Windows Media Player, YouTube, or anything. When I restart the computer, all
sound is restored everywhere on my computer.
Before I discovered that restarting would restore all audio, I ran some kind of Microsoft audio diagnostics tool, which didn't find any problems. I attempted to update my audio drivers, but they were
all up to date. I even downloaded all the optional updates in Windows Update, in case anything was missing. Really, though, none of this seemed to be necessary because the audio was restored every time I restarted anyway.
If I play the original .wmv clip through Windows Media Player, the audio is fine, and my other programs using audio are not affected. It is only when I play it through WMM. Here's an example of what
I've tested:
1- Play song in iTunes; audio works fine; pause mid-song.
2- Play YouTube video; audio works fine; pause mid-video.
3- Play original .wmv file in Windows Media Player; audio works fine.
4- Go back to iTunes; unpause; song plays fine; pause.
5- Go back to YouTube; unpause; video/audio plays fine; pause.
6- Attempt to play .wlmp project in WMM; video plays, no audio.
7- Go back to iTunes; unpause; no audio when song should be playing.
8- Go back to YouTube; unpause; no audio with video.
9 - Restart computer; all audio restored.
I have performed the above steps in various combinations and have concluded that the audio only disappears after I attempt to play the WMM .wlmp file. Nearly every time, there is no audio in WMM, but
the last time I tested it (same clip), there WAS audio. However, when I did my iTunes/YouTube/other tests immediately afterward, the audio disappeared everywhere!
FWIW, both the video clip and WMM project are on an external hard drive, not my main computer (laptop).
I will try to make a new .wlmp file in WMM with a completely different video clip and see what happens, then I will update.
UPDATE: Just started a new WMM project. Used a .MOV video clip from an SD card, not the external drive. Video played, not the audio. All my audio has disappeared from every app/program on my computer. Restarting. Sigh . . .
UPDATE #2: Used a .MOV video clip from my hard drive, just in case WMM doesn't like temporary storage. Video played, not the audio. All my audio has disappeared from every app/program on my computer. Restarting. Sigh . . .
UPDATE #3: Tried using an mp4 video with h.264 codec, but WMM still wouldn't play the audio. Same problem - audio is gone on all apps/programs until I restart. Sigh. WMM hates me. I'm going to look into reinstalling
WMM. (Hope that's not too hard, as it seems to be integrated into "Windows Essentials".) I have already tried repairing Windows Essentials today; that didn't do squat.
UPDATE #4: Uninstalled/Reinstalled WMM. Bad news - wouldn't play audio on .mp4 file. Good news - still have audio on every other program, and can even play the video clip elsewhere with sound. Progress???
Anybody have a clue what's going on, and how I can fix this? Many thanks!!!!
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