Missing alias e-mails

26. December 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , , ,

Hi

Some time ago I updated my @live.co.uk email address to the @outlook.com format - keeping my old address as an alias.
I also set www.outlook.com so that all mail to the @live.co.uk alias address would be stored in an additional folder called "live.co.uk".
This has worked flawlessly for several months up until me changing the folder name from "live.co.uk" to "Live" in www.outlook.com.
When I looked in Windows Live Mail on my PC there was the original "live.co.uk" folder with all my emails in & the new "Live" folder which was empty.
I presumed that as there were a lot of emails in the original "live.co.uk" folder it may take some time for them to transfer over.
However, a few weeks later, I have just been on Windows Live Mail on my PC and nothing had updated - even after Syncing everything (Ctrl+F5)
Presuming nothing would change, I deleted the empty "Live" folder and renamed the "live.co.uk" folder to "Live" - all in Windows Live Mail.
I then logged into Outlook.com and to my horror the Live folder and all its contents have disappeared - no sign of the old "live.co.uk" folder either.
Can A Microsoft expert please assist in getting these emails back?
If any further information is required (email addresses etc) please ask.
Thanks

Spam attaching itself to every message I send

14. November 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , , , , ,

A few years ago my email got hacked.  Since then this spam message attaches itself to every email I send.  I am able to manually go in and delete it prior to sending my message out. Any ideas?

Here is the message

Dear friend:
   We are an electronic products wholesale .Our products are of high quality and low price. If you want to do business , we can offer you the most reasonable discount to make you get more profits. We are expecting for your business.
 
                    Please visit our website:  www.haoyunlaid.com
 
Looking forward to your contact and long cooperation with us!
  Our mainly products such the phones, PSP, display TV, notebook, video, computers, Mp4, GPS, xbox 360, digital cameras and so on.
  Welcome to visit our website!
 Mail : (PII removed for security reasons)
 MSN  : (PII removed for security reasons)

 

Why does my Messenger icon keeps disappearing from my Taskbar?

13. November 2012 · Write a comment · Categories: Messenger · Tags: , , , , , , ,

I have been using Live email for about 2 months now and only use Messenger so I am alerted to new email. This morning I logged into Windows Messenger from the taskbar, it logged me in, alerted me to my emails but when I clicked on it it vanished from the screen and from the taskbar. I went into Start menu and clicked on Messenger, logged on, it alerted me to my emails, then vanished etc etc. So I went into my email page via www.live.co.uk and it tells me I am logged onto Meseenger and listed some friends that were also logged on, but I cant get the Messenger screen/list up? I havent changed any settings - and have stried to click onto the menu to look at my settings but Messenger justs vanished!

Any help would be good - I'm not great with computers though :-(

 

Thanks

Why does my Messenger icon keeps disappearing from my Taskbar?

13. November 2012 · Write a comment · Categories: Messenger · Tags: , , , , , , ,

I have been using Live email for about 2 months now and only use Messenger so I am alerted to new email. This morning I logged into Windows Messenger from the taskbar, it logged me in, alerted me to my emails but when I clicked on it it vanished from the screen and from the taskbar. I went into Start menu and clicked on Messenger, logged on, it alerted me to my emails, then vanished etc etc. So I went into my email page via www.live.co.uk and it tells me I am logged onto Meseenger and listed some friends that were also logged on, but I cant get the Messenger screen/list up? I havent changed any settings - and have stried to click onto the menu to look at my settings but Messenger justs vanished!

Any help would be good - I'm not great with computers though :-(

 

Thanks