Hi all,

  We bought a shiny new Xbox 360 for Christmas, but have been unable to play anything because the profile won't login.  After my 2.5 hour chat with Xbox support on Christmas day, and then my hour long call to Xbox support a day later, I was advised this is an issue with the Live account.

  I have successfully reset the password on the account, answered the security questions, generated multiple codes to my cell phone, and filled out the form to unlock the account online (twice).  The most recent email from Xbox support directed me to this forum - I'll assume the irony of being sent to a forum that requires a login to troubleshoot login issues was overlooked by Xbox support.

  Obviously, I've logged into an alternate account to post this plea.  I won't publish any details of the account here, but I would like to be contacted for further assistance.  After making a continued investment into Microsoft products, I would like to opportunity for my kids to play their new games.

Thanks!

Kendal
A few days back my 13 year old son had problems logging into his xbox live account on his xbox 360. We have tried logging onto his account *** Email address is removed for privacy *** using a PC and eventually asked for a password reset. We received the link but it results in a temporary service error. We have tried this on a different PC and cleared the cache but it's still not working after several attemps. We also filled in online recovery request form and this sent a linl which again did not work. The password reset will work with another email address

i have uploaded all my photos to my skydrive account taking up 362.8MB. I have skydrive on my xbox 360 but can i save them to my xbox harddrive via the xbox skydrive app and in turn delete all the photos from my running so slow laptop. If bot can i delete them anyway and still be able to see them on skydrive?

 

Thanks in advance.

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