What do I do? Ideally I'd like to have an actual conversation with someone from microsoft to try and fix the problem, but I can't find a relevant email address anywhere.
Hi All
Years ago I signed up for Xbox Live using a @sympatico,ca email address. I eventually switched providers and that email address became invalid. Later on I tried to change my information on Xbox Live and could not recall my password. I went through many hoops and never managed to get this accomplished. When I tried to sign on to Xbox Live tonight I was asked to verify my security information and of course was asked for my password to this long forgotten email address (which I also understand is no longer valid for Xbox accounts).
I need help to have this switched to my current email address so I can finally update my information and more importantly, so I don't lose the XP, friends list and immense history I have built over the years using Xbox Live.
Can anyone help me??
Scott
It keeps saying there is no microsoft account attached to the email that I think I used.
I forgot what email I used when creating the gamertag.
How can I recover the gamertag and reset the email that is attached and remove the gamertag to the email I want to use?
I have been trying to change my xbox gamertag to a different Microsoft account. And it keeps giving me the error 80154042.
I do not have the account signed in on any other device. And i have waited more then 30 days also the new Microsoft account doensn't have another gamertag on it.
I have a service request number 1209758127 from Xbox customer service.
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