I have two microsoft accounts. One email address is .edu and the other is a .com address. Independent of OS (windows 8, 7 and XP, android), whichever browser (IE10, any compatibility mode within IE10, IE 8 on XP, Chrome and Firefox); whichever device (phone,
windows tablet, laptop or pc) I have different results when logging in to the outlook.live.com .
When I use the .edu account I successfully clear the authentication/login but the url is redirected to the blank page with the error url https://pod51043.outlook.com/owa/?hm=1&f=255&MSPPError=-2147205086 . I sign in again, now with the .com windows account the outlook site displays correctly https://blu171.mail.live.com/default.aspx? etc...
Amazingly the windows 8 email app displays the .edu windows account email while outlook.com site, as mentioned above, display the blank page https://pod51043.outlook.com/owa/?hm=1&f=255&MSPPError=-2147205086 .
This error seems to affect only Outlook.live.com. All others work fine: Skydrive.live.com, Calendar.live.com and People.live.com. Note that People.live.com uses the same server address as outlook.com (https://blu171.mail.live.com/default.aspx?rru=contacts) and
displays all contacts from the .edu microsoft account.
All fixes suggested in most of the threads I read did not resolve anything. I attempted to delete the .edu account but I could not. An unpaid item in the microsoft market would not allow the deletion. In the past I have downloaded the office 365 trial using
the .edu account. The trial expired in April 11 and in May I bought office pro 2013 eternal license. So I uninstalled outlook pro, reinstalled the trial, unistalled the trial. My problem persists. Since April I had a few times when I coul cot sign in outlook.com
but it became a constant problem in the past couple of months.
The https://office.microsoft.com/en-us/MyAccount.aspx shows "Your Office Preview has been cancelled." The https://commerce.microsoft.com/PaymentHub/Profile has no records i.e., no products or transaction are listed. So clearly the commerce site is not talking to the microsoft account
or the programmer forgot to include that market status "cancelled" should allow the account to be deleted.
What if I got rid of the .edu address? I changed the account alias. TOTALLY REPLACED it to an email address that did not exist [firstname][lastname]@live.com. Went to the outlook.com website and the site displays correctly https://blu171.mail.live.com/default.aspx... I remove the new alias and restore the old .edu, I get the same blank page https://pod51043.outlook.com/owa/?hm=1&f=255&MSPPError=-2147205086 .
Can we now establish that the problem DOES NOT reside in the OS, browser or machine? Is likely to reside within an association of certain microsoft accounts either associated with the market or with the office.com? Or could it be related to the fact that
the .edu email is a gmail account?
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