I'm trying to get my Outlook Express email into the cloud before changing my Windows XP laptop to a new Windows 8 model.

I signed up for a new live mail account (@outlook.com.au) and it offers to import my emails using the Mail Migration app.

I installed the app and it recognised 2 Outlook Express email accounts on my computer (I'm only aware of one), both with the same name and number of emails.

I asked it to copy all emails (approx. 9,000) but I get this error message:

"There's a problem adding your account right now. Please try again later".
When I look at outlook.com.au online, the folders that contained messages have been imported but no emails.
I have tried repeatedly but always get the same error message.
I had already tried importing the messages into Outlook 2003 but the task completed with only ~90% of emails imported. After doing that 3 times, I've given up on that approach.
This is very frustrating. Please help.

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