Hello

I received this message "This email address is already taken. Please try another one. " after trying to add my gmail as an alias on my Hotmail Microsoft account so I can sign in using the gmail not the Hotmail.

I would like to do this because my Hotmail account that Microsoft is using doesn't exist anymore.

I have changed my Hotmail to gmail on billing info (like it says to do) but no change.

I do not wish to open a new Microsoft account (My hp/envy is trying to make me haha) as I have points on the one I wish to keep.

I do not want to use the Hotmail address at all. only gmail.

Thank you for any help

Lisa