I've filled out the form repeatedly with as much information as I can ( I can't remember my old address details , but most of the other boxes are filled) but I STILL keep getting bounced back with the rejection e-mail.

I've had to create this new account just to be able to ask this question. All the support areas just keep sending me back to the same form asking the same questions. Is there no other way at all that I can unblock my account?

Thanks