Hi there,

 I am unable to remove the hotmail.com domain in the blocked senders list. 

Have tried several times:

1)   adding hotmail.com domain to the Safe senders list – it did not work

2) removing Hotmail.com from the blocked senders list and hotmail.com is back on it each time, despite me not adding it again.


How can I retrieve all the emails sent from this domain to my inbox that I have never received? 

This is very important to me. 

I need an urgent solution, please. Thank you.

Marcia

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