We are having a persistent issue, as this only affects one of our users on MacBook.
He has Office for Mac 2011 installed and cannot seem to save recieved attachments. 
Though it is weird, it only applies to .pdf files and .xlsx

This issue is really urgent and needs to be resolved without affecting user files. (as this is the director of the company)
We are using Exchange server and the account is connected via Exchange.

Has anyone else had these problems, and is there a solution for this? 
We have tried almost every solution found in this community page.

Control+Click opens the context menu every option to Save the attachment is grayed out and impossible to click.

Saving attachments from OWA works and they are available for download.

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