Original Title: windows live mail

Im doing this in behalf of my customer:

he is actually using a Windows Live Mail POP SERVER 3 2009 edition

he was not able to log-in on his account, this email is associated by his work

he mentioned that TIME WARNER change his email domain, after changing it he no longer able to log-in

when he entered the username & the password it says INCORRECT

how can we assist customer having this problem?

HOPE FOR IMMEDIATE REPLY, thanks!