Im having a problem verifying my sons account for his xbox. When his profile logs on to Live, it asks for a parent to log in and verify him. I do so and it then asks for him to go to Xbox.com and sign in there (CODE: 83118853). We have come in and logged on through the PC where it again asks that a parent logs in to verify him, I have done so again, arrrived at the microsoft account child consent screen, let your child use a microsoft account? this screen is just detailing that a 50cent fee will be taken to verify. I click Yes to continue the process and it comes up, "we are unable to sign you in, Your account is missing a full name or date of birth. Visit account.live.com to update the required information, then try again" I have logged into my own account and checked all of my details, everything is correct and upto date, I have checked that my card is current to take the payment. I have had a xbox account myself for 8 years. I have chatted to a representative on the chat help and was asked to re enter my name and DOB, still comes up with the same issues? they recommended I post a question here.

Im having a problem verifying my sons account for his xbox. When his profile logs on to Live, it asks for a parent to log in and verify him. I do so and it then asks for him to go to Xbox.com and sign in there (CODE: 83118853). We have come in and logged on through the PC where it again asks that a parent logs in to verify him, I have done so again, arrrived at the microsoft account child consent screen, let your child use a microsoft account? this screen is just detailing that a 50cent fee will be taken to verify. I click Yes to continue the process and it comes up, "we are unable to sign you in, Your account is missing a full name or date of birth. Visit account.live.com to update the required information, then try again" I have logged into my own account and checked all of my details, everything is correct and upto date, I have checked that my card is current to take the payment. I have had a xbox account myself for 8 years. I have chatted to a representative on the chat help and was asked to re enter my name and DOB, still comes up with the same issues? they recommended I post a question here.