Last autumn when I was traveling in Germany I was greatly distraught at not being able to access my *** Email address is removed for privacy *** address, which is my primary Hotmail account. What was especially alarming was that two E-mail addresses from hackers who had attacked my account in 2011 had never been deleted from the password reset link and security information, and thus I feared that codes being sent to me for regaining my account were being made accessible to hackers once again. The E-mail addresses for the hackers were *** Email address is removed for privacy *** and *** Email address is removed for privacy ***. HOW WOULD I PROCEED IN HAVING THESE TWO ADDRESSES AS WELL AS *** Email address is removed for privacy *** DELETED TO AVOID FUTURE SECURITY PROBLEMS?

   PLEASE ADVISE ME ON THE PROCEDURE FOR CONTACTING MICROSOFT SUPPORT AFTER THE BEGINNING OF SEPTEMBER? WILL ALL OF THE POSTINGS I HAD MADE TO THE FORUM BE DELETED IN SEPTEMBER?

   I AM ALSO BEING CONTACTED BY MICROSOFT FOR SECURITY INFORMATION FOR *** Email address is removed for privacy ***, WHICH, ALONG WITH *** Email address is removed for privacy ***, IS ONE OF MY ALTERNATE HOTMAIL ADDRESSES. MY HOME LANDLINE TELEPHONE NUMBER OF 301 725-1502 HAD BEEN ON FILE, AND I ELECTED TO HAVE A CODE SENT TO ME AT THAT NUMBER. I WAS USING A PUBLIC LIBRARY COMPUTER AND HAD TO RETURN HOME TO RETRIEVE THE CODE. IN THE FUTURE I WOULD PREFER TO HAVE MY ALTERNATE HOTMAIL ADDRESSES USED FOR SENDING CODES. PLEASE ADVISE ME HOW I SHOULD PROCEED.

   ALSO, IN THE FALL I WILL ONCE AGAIN BE OUT OF THE COUNTRY AND WILL BE ACCESSING MY E-MAIL AT PUBLIC LIBRARY COMPUTERS. WHAT MEASSURES SHOULD I TAKE TO AVOID ANY DIFFICULTY IN ACCESSING MY E-MAIL ACCOUNTS?

Thank you for your attention.

John Joswick