Hello, For some unknown reasons, when I login to my skydrive account, I see a message that there were some spamming activities from my account so the account is blocked. No matter is it true or not, I decided to unblock the account.

Now when I continue and enter my phone number, I don't receive any text message. Also in the available list of countries, seems it is incomplete (from Afghanistan to Myanmar only). There is no N-Z.

This is not the only problem. I decided to change my password via live.com account. To do that, I opened live.com and licked on "can not access my account". Then I selected my secondary email and it said a reset link has been sent to my live.com account.

I logged in to my secondary email and followed the reset link.

Although I have changed my password, still my account is blocked. Why?