Thank you for contacting Microsoft Support

We've received the recovery request for your Microsoft account *** Email address is removed for privacy ***. Your issue number is:  97469513 In order to help you as quickly as possible, your previously submitted issue 96812751 has been closed.

What's next?

We'll review the answers you submitted and send you an update soon. Please note that it can take up to 24 hours for us to get back to you. If we are able to verify you as the account owner, you will receive a link to reset your password to regain access to your account.

Thank you for your patience. Microsoft takes the security and privacy of our customers very seriously, and our commitment to protecting your personal information requires that we take the utmost care in ensuring that you are the account owner.

Thank you,
Microsoft Support Team