I am trying to help my wife with her Charter e-mail account that she has been accessing through Windows Live Mail. She recently changed her password and now gets the following error message:

Unable to send or receive messages for the Charter (vab3) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR [IN-USE] account is locked by another session or for maintenance, try again.
Server: 'mail.charter.net'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No

Please advise-

Steve Belawski

Original title: User Name and Password error Message