Not being a clever clogs at all - but it's all worked perfectly well for me. I keep reading threads from frustrated conversations and I'm reminded of my attempts to get Windows 3.11 running over a network, about 15 years ago - no threads then, really no internet at all worth mentioning. Honestly I can say that the upgrade from Win 8 to 8.1 was simply the press of a Microsoft site button asking me to upgrade and then a 35 minute wait, hey-presto! I'm not actually sure how many of the complaining people really know how to do a complete re-installation from low-level reformat i.e. rebuilding your machine from scratch. I haven't had to do it since Windows NT, back in the late 90s, obviously not on this machine. Microsoft have never made a 'perfect' operating system, in fact they've made some real dog's arsehole OSs. I'm trying to recall DOS 4.0 with LIM (?) extenders to make 640K look like 1024K i.e. 1MB of total memory - and that was only 20 years ago, I've got children 20 years old than that. Then every **** on the planet wanted to hang on their silly device driver, their obscure cheapo monitor and bit of **** over an operating system running a 16-bit architecture. SO, get a life all you moaners. You could of course buy an Apple machine where they charge for everything - and then charge you some more. On the other hand you could learn how to 'start from scratch', re-install your system OS and learn that it does work - if only you hadn't filled your computer with so much rubbish. I mostly use a DELL with 16GB and 2TB storage with an AMD 6-core processor i.e. hardly advanced! IainH