Today my account switched to Outlook which is a product I do not want to use.   Hotmail has been my account and it is what I have paid

for.  Who has the authority to change my email account without verifying that change with me, the customer, first?  When I entered this forum

I can see there are others who are equally frustrated and wanting an answer to the same question.   MSN makes it very easy to pay for

services on my credit card and impossible to get support for a problem that is clearly on their shoulders.   Would someone PLEASE send

me an answer on how to fix this issue.