Microsoft tech team used up all of my new laptop allowance to setup my email a/c with outlook. Only for it to never to again work after this. Today I decided to enter the world of outlook express after a long spell as I tried to sync my calendar but it doesn't even know who I am now. I am fed up with not having an email facility, calendar and the things available in microsoft outlook. Even if someone helped me set it up (once more), it would only forget me next week and emails would not be synced with yahoo again. How do Microsoft get away with this stuff? I feel angry because I feel so powerless. I am not a PC expert and have taught myself everything but cannot get past some aspects which appear too difficult and are without reason. If the work I did went wrong consistently - I would be held accountable and probably dismissed immediately. Effectively, I paid money and did not receive a service. Now I have no form of live support without paying money. 
I get so confused I dare not start to think of using skydrive or the suchlike. There is so much on my new laptop (which apparently is top spec) that is available, but I simply do not use it. I have spent 2 hours trying to get some sort of sense from syncing my outlook a/c to my calendar. Even changing passwords and receiving emails from microsoft - yet I am still not recognised by them? Any outlook stuff which I had in the very beginning has all gone too! To be honest, as it was too much stress, I stopped attempting to use outlook as it forgot my yahoo email immediately and I was wasting my time, syncing time after time. Life is too short to keep getting annoyed, so I refrain from having any anger about it by simply not going there. However I am trying to find some way of making my life easier re calendars. Some folk have everything to hand - but I am still writing things down on paper (and on my hand) when I potentially have the very latest technology at my fingertips
To save becoming too frustrated I am deciding to leave things alone - but how nice it would be to have my busy work schedule available on my phone and at home. I have to inform people to wait until I am at home in front of my computer diary, and I will ring them back. I am self taught and not young either, but some of this stuff is difficult when one has no one to show them how. It does not come naturally to me and it is hard, but I am nothing if not persistent if it is not presumed that I understand all of the IT linguistics. Has anybody any ideas? if I haven't bored you to death already?
Dave

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