The Delete button and the Junk button both get rid of messages you don't want. But the Junk button also keeps a sender out of your inbox (and helps us improve our junk filtering, too)....so says the HELP when you cant get rid of tons of spam that Outlook generates as hundreds if not thousands of complaints have registered in various |MS support forums What a load of bulls ****... Outlook is the worst piece of software Microsoft has forced on unsuspecting users ...and still has the temerity to try and pass it off as flawless. Do not believe any of their supposed support for this rubbish spam generator...hotmail was at least manageable but this Outlook garbage is is impossible to manage and even their supposed expert support staff cant provide answers or solutions as to why it generates so much unfilterable spam...which has been complained about for over 10 months and counting!! Perhaps the same morons who created the Obamacare website have their fingerprints all over the migration to Outlook....its sucks and Steve Ballmer and co should resign over the ongoing dissatisfaction and seeming inability to either respond to the concerns or more likely they are clueless on how to fix glitches in a piece of **** software...nor dont give a monkeys..and thats not nusuall with MS these days is it? No doubt this complaint will generate the same old routine of change your filters etc etc....;one of which solve the problem..! I for one have given up and changed to gmail and advise others to do the same. MS is not willing or capable to acknowledge its flaws or offer simple solutions and no longer seem willing to listen to valid customer concerns. Goodbye and thx for the wated time and grief!!!!! A FORMER ADVOCATE OF HOTMAIL WHO HAS BEEN SCREWED!