I loaded the messager 2011 as part of messager live and it does not show anyone as active, even when I know they are.  I have updated my status and changed from 'appear off line' to available.  I've reinstalled several times.  It just isn't working correctly.  HELP!  One of my friends worked with me to test her logging on and off at her laptop and nothing connected.  I send IM's and they are not received.