I have tried repeatedly to complete the Age Verification for my son's windows live account. Everytime I go through the entire process of entering my credit card info and each time I get the same error stating We're Unable to Process Your Request -  Microsoft Account is Experiencing Technical Issues. I went online and sent a support request and got a generic reply with the below message. Of course this link merely takes you to the forum.

"We sincerely apologize for the inconvenience you encountered in trying to complete the age verification process. To further assist you in getting an accurate resolution to this issue, We need to direct you to www.answers.microsoft.com where you will be given a step by step direction by a Moderator."

Can someone please assist with setting this up??? I have a new laptop for my son that he can't do anything on because he can't login to his Windows Live account - no email, no games. And so far....no support. Any advice would be helpful.