Suddenly unable to send any outgoing email.

I am a Time Warner Cable subscriber. For the last two days, I have been on the phone and live chat with TWC attempting to resolve the issue. After TWC tech support led me through a reconfiguring of email settings, the problem was resolved....or so I thought. That was yesterday 16 Jan.

As of this morning, 17 Jan, I could send email. As of 1300 I could no longer send any email.

Each attempt to send resulted in receiving an error message stating:

 

This message could not be sent. The setting for your outgoing email (SMTP) server might need to be reconfigured. To find the server settings for ********@roadrunner.com please contact your email service provider.

 

Subject TEST

Server error 451

Server response: 451 Outbound mail refused-67.253.73.14

See www.timewarnercable.com/en/residential-home/support/topics/interne/email-settings

(R0209002)

Server: mail.twc.com

Windows Live Mail Error ID: 0x800CCC79

 

TWC then suggested calling the Microsoft  support @ 800-642-7676...they in turn suggested I use this venue.

So, how do I fix the problem.

 

 

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