I'm using Windows 7 Home Premium Service Pack 1 and my Windows Live Mail 2011 is Version 2011 (Build 15.4.3555.0308). At the moment my email is always offline and I can not retrieve my emails. Whenever I set it to online its goes back to offline automatically. If taken some screen shot for a better understanding. I hope.


If you see the above picture it states that its working offline on its bottom right corner.


Once I've clicked Go Online and Send/Receive button, a dialbox appears stating the I'm still working offline. If you see at the bottom right corner it states that I'm working online. 


After clicking Yes to work online this dialbox appears and I still could not retrieve my emails.

I've deleted my account and recreated it and the same problem occurs. Can anybody help me with this problem.

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