My Windows Live Mail 2012 has been working fine up until a few says ago.  Now I can receive emails but I cannot reply to incoming emails and I cannot compose anew email from scratch.  II get an error message which says the following: " A problem occurred while trying to open this message.  A problem has occurred.  Please try again."

 

I called my internet provider (Bell) and they checked things out and said it is a problem with Windows Live Mail.  They gave me a 1 800 number to Microsoft.  After playing ring around the rosy on two separate occasions and being on the phone for a long time I was finally told they could do nothing.  The lady suggested that I come to this sight and seek help.

 

Bell told me that I might have to re-install the Windows Live Mail but that would mean I would lose all of my contact info and my stored emails.  I do not want that to happen.  Does anybody have any ideas

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