My ISP has just changed from o2 to sky but I cannot set up my emails in windows live. I have tried to set up a new account with the sky details but when I do, although it shows the sky email box, there is nothing in it. But when I log on via the sky website it shows emails. If I click the update on windows live it comes up with the wrong sky server which says    pop.sky.com  but it should say   pop.tools.sky.com  if I change it manually to the correct version I keep getting a message saying "an encrypted connection to your mail server is not available". I have rung sky but they say it is a Microsoft problem, they are no help at all. Any ideas please?