WLM is stuck downloading a file and therefore cannot send/receive any document. I have rebooted, used task manager to close WLM, emptied outbox  of undelivered mail waiting to be sent, etc. No clue what to do next. Win10 was downloaded several month ago, but problem described recent. 

Help!!

WLM is stuck downloading a file and therefore cannot send/receive any document. I have rebooted, used task manager to close WLM, emptied outbox  of undelivered mail waiting to be sent, etc. No clue what to do next. Win10 was downloaded several month ago, but problem described recent. 

Help!!