I am running Windows Live Mail 2012 (Build 16.4.3528.0331)

I am getting the error message shown below on my laptop, but not on my desktop. This started this morning.

My laptop is running Windows 7 64-bit with all available Windows Updates.

My desktop is running Windows 7 32-bit with all available Windows Updates.

Which makes me wonder if perhaps there is a problem with WLM on 64-bit versions of Win 7 only.

  Unable to send or receive messages for the MSN (ltbxxxxxxx) account.

    Server Error: 0x800488EB

     Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
     Windows Live Mail Error ID: 0x800488EB

Action taken:

  • Removed account from WLM.
  • Uninstalled Windows Essentials, all components (WLM & Writer were only components installed).
  • Restarted the computer
  • Installed WLM 2012 via Windows Essentials (WLM was the only component I choose to install).
  • Added my email account *** Email address is removed for privacy *** (this is the only email account I have)

Results:

  • The Left column says MSN (*** Email address is removed for privacy ***) with sub-folders. The normal Inbox, Drafts, Sent, etc. folders are missing.
  • The right column says:
    Windows Live Mail is synchronizing this account. Check back in a few minutes to read your messages.
  • After 50 minutes, nothing on the screen has changed. So, I clicked Send/Receive on toolbar, and I get the same exact Error 0x800488EB message as I started with (see beginning of this post).
  • I tried exiting the program and restarting. No change. I've tried restarting the computer. No change.

I'm hoping there are some settings or something that can be done on your end, as I'm out of ideas on what I can do to fix things on my end.

Twilda

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