I have downloaded window live essentials last week for my packard bell laptop as i use windows live mail to manage various personal and work email accounts.

was all working fine until yesterday when i went to reply to and email and forward emails and I get this message:

"A problem occurred while trying to open this message.

A problem occurred. Please try again"

I have tried to uninstall windows live essentials and this will not allow me to do so.  I have tried to reinstall windows live essentials and also not won't do this either. keep getting error message.

I have tried the microsoft fixit tool and no luck. 

I spoke with microsoft and they want £65 to fix it.

I am running windows 7 home premium  with service pack 1 64 bit operating system.


Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.