I have a new computer with windows 8.1.

I had the tech set up my old windows live mail  (Verizon account) on my new computer.  I also set it up in Outlook. The (Verizon mail account) in windows live mail  worked great for a while. I am now having problems with my windows live mail. Sometimes it works other times it is hung up on receiving messages and I never receive them.

But, if I go to the Outlook account I can see the mail, and if I go to my providers website I can see the mail. But it won't download in Windows Life Mail.