Got a new computer yesterday on Windows 7, the IT guys transferred all our emails and contacts from Outlook Express on our old computer to Windows Live Mail and it was all working perfectly.  This afternoon I loaded some photos on the computer, which I then proceeded to email to myself via the windows photo viewer screen by clicking on the word 'email' at the top of the screen. 

An error message came up saying it couldn't send, I tried again, same error.  There are no messages in my outbox.

Now when I push send/receive it tries to send 2 messages which don't seem to exist ??  Any new test messages I create won't send either.   It's like the 2 photo messages I tried to send have jammed in the works.

I have spent an hour on the phone with my email provider, Xtra, but they weren't able to help.  If I send messages to myself via another computer and email programme they work, so I am pretty sure Windows Live Mail is causing the problem. 

Any ideas to help with this as we don't have a phone support line I can ring in NZ. 

Cheers, Stephanie

Got a new computer yesterday on Windows 7, the IT guys transferred all our emails and contacts from Outlook Express on our old computer to Windows Live Mail and it was all working perfectly.  This afternoon I loaded some photos on the computer, which I then proceeded to email to myself via the windows photo viewer screen by clicking on the word 'email' at the top of the screen. 

An error message came up saying it couldn't send, I tried again, same error.  There are no messages in my outbox.

Now when I push send/receive it tries to send 2 messages which don't seem to exist ??  Any new test messages I create won't send either.   It's like the 2 photo messages I tried to send have jammed in the works.

I have spent an hour on the phone with my email provider, Xtra, but they weren't able to help.  If I send messages to myself via another computer and email programme they work, so I am pretty sure Windows Live Mail is causing the problem. 

Any ideas to help with this as we don't have a phone support line I can ring in NZ. 

Cheers, Stephanie

Got a new computer yesterday on Windows 7, the IT guys transferred all our emails and contacts from Outlook Express on our old computer to Windows Live Mail and it was all working perfectly.  This afternoon I loaded some photos on the computer, which I then proceeded to email to myself via the windows photo viewer screen by clicking on the word 'email' at the top of the screen. 

An error message came up saying it couldn't send, I tried again, same error.  There are no messages in my outbox.

Now when I push send/receive it tries to send 2 messages which don't seem to exist ??  Any new test messages I create won't send either.   It's like the 2 photo messages I tried to send have jammed in the works.

I have spent an hour on the phone with my email provider, Xtra, but they weren't able to help.  If I send messages to myself via another computer and email programme they work, so I am pretty sure Windows Live Mail is causing the problem. 

Any ideas to help with this as we don't have a phone support line I can ring in NZ. 

Cheers, Stephanie